
Reservations Officer
6 hours ago
Job Highlights
Meal Allowance, Flexible Benefits, Comprehensive Medical Coverage
Birthday Leave, Half day on the eve of 3 major Public Holidays
Empowerment & Fun
**Job Description**:
As a Reservations Officer, your role encompasses all areas of room reservations (but not limited to):
Handles reservations-related enquiries, tasks and reports
Accurately and efficiently process room reservations made from various channels
Maximize room revenue through upselling
Create coloruful guest experience for our guests by ensuring their requests are communicated timely to relevant departments for necessary actions
Provide support when necessary to the Sales & Marketing team
**Working Hours**: Day shifts; this role requires you to work on alternate Saturday and/or Public Holidays (off in lieu will be granted)
We would love to hear from you, if you can check the following listed:
Excellent communication skills
Eye for detail
Service oriented
Able to work independently under tight timelines
Prior experience in hotel/ travel industry with knowledge in Opera system will be advantageous
**Requirements**:
Higher Secondary/Pre-U/’A’ Level, Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma
At least a year of experience in similar capacity
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