Supply Chain Executive

Requisition Id: 3211
- Location: Singapore, SG, 018916

**Our Craft**:
Our vision is to give more by crafting exceptional ultra-premium spirit brands. The Macallan is our leading brand, supported by Highland Park and The Glenrothes in the fast-growing single malt category and Naked Malt in the blended malt category. Our portfolio is completed with Brugal premium rum from the Dominican Republic, The Famous Grouse Blended Scotch Whisky, and Wyoming Whiskey in the American Whiskey category. Edrington also has a strategic partnership with No.3 London Dry Gin.

Our principal shareholder is a charitable trust, so we were built to make a world of difference. Discover a place where values define our culture. The home of exceptional brands, where people and teams thrive.

**Our Blend of Benefits**:

- Annual Performance Bonus
- Annual Staff Retail Credit Allowance
- 20 days of paid leave, plus 1 additional day of leave after every continuous service year (capped at a maximum of 5 days), in addition to normal public holidays in Singapore.
- Medical insurance that covers both employees and their dependents
- 24/7 support for you and your loved ones to counselling, life coaching and information on financial, mental, and physical wellbeing
- Staff Purchase Discount
- Embrace work-life harmony with 50:50 hybrid working, 26 weeks’ paid maternity, paternity and adoption leave, and up to five paid carers leave days a year

**Embrace Excellence**:
The Supply Chain Executive is responsible for managing the end-to-end order-to-cash process, ensuring seamless collaboration across internal and external stakeholders. This role supports the broader supply chain strategy through data-driven insights, continuous process improvement, and cross-functional coordination. It is designed to evolve with the business, offering opportunities to grow into broader supply chain planning, analytics, and operational excellence roles.

**Make an Impact**:
**Customer Service & Order Fulfilment**
- Manage customer orders across APAC markets, ensuring accurate and timely processing from order entry to invoicing
- Coordinate with 3PL providers, commercial teams, finance, marketing, and global supply chain to ensure on-time, in-full (OTIF) delivery
- Serve as the primary point of contact for customer inquiries, issue resolution, and service excellence
- Monitor forecast accuracy and allocation performance, adjusting plans as necessary to meet business objectives

**Supply Chain Operations & Collaboration**
- Partner with regional and global supply chain teams to support initiatives that enhance operational efficiency and service levels
- Challenge assumptions around stock levels, supply requirements and changes to phasing of orders as appropraite
- Ensure compliance with audit, regulatory, and internal control requirements
- Foster relationships with our partners and key stakeholders as part of Collaborative Business Planning (CBP)
- Provide valuable input to CBP meetings and play a leading role in the CBP process
- Support month-end reconciliation process for inventory and sales

**Process Inmprovement & Reporting**
- Identify and implement process improvements to reduce costs, improve service, and enhance system efficiency
- Contribute to the business reporting cycle with accurate and timely data

**Your Talent and Skills**:
**Qualifications & Skills**
- Diploma or Degree in Business, Supply Chain, Logistitcs or a related field
- At least 3 years of experience in customer service or supply chain operations, preferrably in the FMCG or comsumer goods industry
- Strong analytical, organizational, and communication skills
- Proficient in MS Office (especially excel); experience with SAP, incontrems, and export documentation is highly advantageous
- Fluent in English, Mandarin proficiency is a plus
- Ability to work independently and collaboratively in a fast-paced, deadline driven environment

**A Place For Everyone**:
We’re proud of our inclusive culture - where unique experiences, ideas and perspectives are celebrated. We want everyone to feel respected and empowered to contribute to our success.

Get involved. From colleague networks like Balance, Pride and Kick-Start to inclusion allies and DE&I champions, we encourage our people to be curious, get involved and help us make change happen.