Assistant Director, Operations

**Head, Operations (ACTRIS)**

**Overview**

The Consortium for Clinical Research and Innovation, Singapore (CRIS) brings together seven national R&D, clinical translation and service programmes to advance clinical research and innovation for Singapore, and establish important capabilities for a future-ready healthcare system.

The Business Entities under CRIS include:

- Singapore Clinical Research Institute (SCRI)
- National Health Innovation Centre (NHIC)
- Advanced Cell Therapy and Research Institute, Singapore (ACTRIS)
- Precision Health Research, Singapore (PRECISE)
- Singapore Translational Cancer Consortium (STCC)
- Cardiovascular Disease National Collaborative Enterprise (CADENCE)
- SIngapore Medical FOundation AI model (SIMFONI)

Together, CRIS makes a positive difference to Singapore patients and researchers by ensuring that these clinical research platforms and programmes are at the cutting edge of capability development and innovation. If you are as passionate as we are in clinical trials and research, we want you

**ACTRIS**

The Advanced Cell Therapy and Research Institute, Singapore (ACTRIS) was established to meet the increasing clinical demand of using cellular therapeutics to treat various life-threatening diseases. ACTRIS’ vision is to be the national and regional Centre of Excellence for discovery, process development and manufacturing of cellular-based therapeutics across the broad spectrum of immunotherapy and regenerative medicine, encompassing both investigational and approval products for the local market. We also provide value-added services such as workforce training, regulatory facilitation and ancillary material standardization, pertaining to delivery of cellular therapy to patients.

**Key Responsibilities**:
The Assistant Director, Operations oversees daily operations of the ACTRIS facility and supervises multiple sections including **Information Technology, Procurement & Supply Chain and Facilities Management** within ACTRIS.
- Collaborate with ACTRIS Management Team to develop and implement organisational vision, prepare annual operational strategy plans, and determine staffing requirements based on operational needs
- Establish formal working relationships with department heads, CRIS Headquarters, designated external partners, and approved vendors through regular liaison meetings
- Supervise management-level staff and provide operational leadership for project management functions and preparation of annual financial and budgetary plans
- Conduct quarterly reviews of operational processes and performance metrics, submitting improvement recommendations to ACTRIS Management Team within 30 days of each review
- Implement and monitor workplace safety protocols in accordance with Ministry of Manpower guidelines
- Coordinate with logistics team to maintain optimal stock levels and conduct monthly inventory reconciliation for facility operations
- Provide operational support to procurement team for vendor evaluation, contract management, and procurement process compliance
- Liaise with other departments to implement facility optimisation measures that improve space utilisation and reduce operational costs
- Review existing workflows and procedures annually, developing enhanced processes to improve service delivery efficiency and customer satisfaction metrics

**What we are looking for**
- Bachelor’s degree in business administration or related field; MSc / MBA is a plus
- Minimum 8 years in senior management or leadership positions within manufacturing, operations, or related industrial sectors. Experience in biopharmaceutical manufacturing operations preferred.
- Demonstrated expertise in at least four operational functions: IT, procurement & supply chain, facilities and personnel management.
- Proven track record in operational process improvement with quantifiable results in efficiency gains and productivity enhancement.
- Experience implementing organisational restructuring, process reengineering, or operational transformation initiatives in response to business requirements.
- Working knowledge of relevant industry regulations including Good Manufacturing Practice (GMP) standards and Health Products (Cell, Tissue and Gene Therapy Products) Regulations as applicable to manufacturing operations.
- Familiarity with current industry developments, regulatory updates, and operational best practices within the past three years.
- Analytical problem-solving capabilities with demonstrated ability to resolve complex operational challenges.
- Collaborative working approach with proven project management, stakeholder engagement, and communication abilities.
- Experience in Government sector and Healthcare research (or related) industry will be advantageous

**What you need to know