
Sales & Ops Executive
1 day ago
**You support our restaurant operations and catering division by preparing quality food, pastry and dessert products to create memories for our guests. Through ownership, teamwork and kinship, you ensure the operational effectiveness of your pastry team.
**Responsibilities**:
- Handle all sales related activities and documentation, manage hotline and online sales for Pastry, Bakery & Catering Division
- Assist customers in event planning, packaging, menu selections by understanding their specific needs and requirements, lead admin & ops team and or other departments to ensure delivery of customers’ orders
- Provide administrative and clerical support to the sales and operations team, maintain a comprehensive and updated filing system
- Handle customer inquiries and follow-ups, establish customer-relationship and build rapport, delivering total customer satisfaction
- Ability to execute and orchestrate any last-minute changes or details to functions
- Achieve sales target for the division
- Perform ad-hoc duties as and when required by the management
**Job Requirements**:
- 3 years of experience in the upscale catering/ hospitality/ F&B industry will be an advantage
- Good leadership - possess strong interpersonal and communication skills
- Result Oriented - must be self-driven and sales oriented, outgoing personality, highly motivated and independent individual
- Computer literate - proficient in Microsoft Excel, Word and PowerPoint
- Language - English, Chinese (Mandarin)
- Rotating work shift for Public Holidays
- 5.5 days working days
**We seek your understanding and patience should responses be slightly delayed during periods of the high volume of applicants.
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