Customer Support
3 days ago
ACR Tier 1 functions and responsibilities (not limited) handling, Monitoring consoles) - 1st level troubleshooting of in supported systems i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale - Security event monitoring - Server and network availability and performance monitoring - Password reset and unlock - Perform log & route [to higher tier or Resolver Team(s)] - Record and manage all transactions/ cases in Service Management System - Broadcast notifications to the relevant parties - Provide timely status update, follow up on cases escalated until closure within the service level agreement. Ensure daily tasks are executed according to the Standard Operation Procedure **Job Type**: Contract Contract length: 12 months **Experience**: - IT Customer support: 1 year (preferred)
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Customer Support Director
1 day ago
Singapore ATR EASTERN SUPPORT PTE LTD Full timeThe Customer Support Director is the prime interface and point of escalation for any major issues arising from the Customers which require coordination within the company. As Customer Support Director, your mission will include: - Developing and maintaining relationships with a portfolio of Airlines. - Strengthening the relationship with ATR Operators and...
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Customer Support Director
7 days ago
Singapore ATR EASTERN SUPPORT PTE LTD Full timeOur customers’ success is our success. ATR Customer support strive to ensure customers’ operating needs are being met at the highest level. Having strong relationships and deep understanding of customers operations are of significant value to us. As Customer Support Director, your objective will include: - Developing strong understanding of customer...
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Assistant Port Ecosystem Executive
4 days ago
Singapore Customer Service Full time $40,000 - $60,000 per yearJoin us now to be eligible for a joining bonus of $5,000(Terms & Conditions apply)Job Description:You will be part of a team that serves as the primary point of contact for customers, providing real-time updates, resolving job/shipment issues, and coordinating internal operations and external stakeholders to deliver high service levels and achieving customer...
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2nd Line Support Analyst
5 days ago
Singapore Informa Global Support Full timeCompany Description **Informa** is a leading international intelligence, events and scholarly research group. We're here to champion the specialist. Through hundreds of brands and a range of products and services, we connect businesses and professionals with the knowledge they need to learn more, know more and do more. Informa is listed on London Stock...
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Customer Account Administrator
1 week ago
Singapore ATR EASTERN SUPPORT PTE LTD Full timeLeading Turoprop manufacturing having opening in the Customer Support center in Singapore. Engage with customers through visits & calls - Understand the operators’ material problematics & expectations - Have a constant view on their priorities / needs with regards to the backlog - Discuss the material performance, share benchmark & agree on action plan to...
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Data & AI Scientist (Singapore-based)
6 days ago
Singapore Momos Customer Engagement Full timeOverview Momos is a rapidly growing startup headquartered in San Diego and Singapore, building AI for customers at every location. Momos works with leading enterprise multi-location brands and QSRs globally, such as Firehouse Subs, Shake Shack, and Baskins Robbins, and powers the entire customer stack with AI for 20,000 locations globally. At Momos, our core...
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HEAD OF SERVICES
7 days ago
Singapore ATR EASTERN SUPPORT PTE LTD Full timeRoles & Responsibilities The jobholder reports directly to the VP Customer Support and Services in ATR Eastern Support, and functionally to both the Head of Spares & Material Operations and the Head of GMA & Repair Services based at ATR Headquarter. The Head of Services is accountable of the spares support, the repair/standard exchange contracts...
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IT Customer Support
4 days ago
Singapore Masters Career Consultancy Full time $24,000 - $30,000 per yearWere looking for a IT Support Customer Representative to assist customers with IT-related issues.Job Description: Provide basic troubleshooting for PCs, apps, and smart devicesHandle customer inquiries via calls, emails, and chatsWork rotating shifts (8:30 AM8:30 PM or 1 PM1 AM), including weekends and public holidaysLocation: Kaki BukitSalary: $2000 -...
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Customer Support
7 days ago
Singapore JENGA CORP PTE. LTD. Full time**Jenga Corp is one-stop professional services for global finance and fintech business and we are looking for an Customer Support to support our Business Consultants. **About the role**: - Provide administrative support to the Business Development team; - Manage client files and update information daily in accordance to the Company’s policies and...
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Customer Support
2 weeks ago
Singapore Singapore Full timeWorking Locations: Central / North / East / West - Hourly Rate: up to $11.50/hr (depending on prior work experience and academic qualification) - Work Duration: Immediate for a period of 2 - 6 Months Training will be provided Job Scope: Provide admin support such as data entry, photocopying and filing Handle enquiries via phone or face-to-face Any other...