Customer Service

5 days ago


Central Singapore PERSOLKELLY Full time

Provide sales and customer support to the sales team Coordinate and correspond with customer on sales orders status

Duration : 6 months contract to perm

Working Hours : Monday to Friday (9.00am - 6.00pm)

Working location : Raffles Place

**Responsibilities**:

- Provide sales and customer support to the sales team
- Coordinate and correspond with customer on sales orders status
- Issue of P/O, preparation of shipping documents and ensure no discrepancy on pricing
- Process of invoices, generate billing and monitor any outstanding, aging reports on a monthly basis
- Issuing of CN and DN, follow up on overdue payments and provide payment details to the finance department
- Liaise with factory on shipment schedules, manage urgent demand request
- Ensure shipping documents are in order
- Provide customer support on problem and issues arising from shipment
- Liaise and coordinate with forwarders for all shipment and transport
- Liaise with sales/ operation/shipping departments to resolve and discrepancies in shipping documents
- Managing inventory and co-ordinate with warehouse on inventory movements and deliveries schedule
- Responsible for shipping schedule and monitor delivery performance
- Support in investigations of internal / external complains to identify root cause and provide solutions Ad-hoc duties assigned by supervisor
-

**Requirement**:

- Diploma in Shipping and Logistics, Supply chain management and other related studies
- 2-3 years of experience Shipping / logistics, preferably from supply chain, freight and forwarding, transport and warehouse environment
- Preferably with relevant experience in Electronics components industry
- Independent and able to work in a team
- Possess good communication skills and able to interact with all levels
- Good understanding and knowledge in inventory control, planning and procurement
- Able to multi-task and work in a fast-paced environment

Salary range : S$3000.00 - S$3,500.00
***:
**PERSOLKELLY Singapore Pte Ltd - RCB No. 200007268E - EA License No. 01C4394**
**R1107631 (Teresa Chan Poh Pin)



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