Community Care Manager

2 days ago

Singapore Care Corner Singapore Ltd Full time

**About Us**:
Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of** i**ntegrity, **C**ompassion, **A**uthenticity, **R**espect and **E**xcellence as we continuously strive to develop new innovative programmes to support the needs of our community.

At Care Corner, we offer a positive and collaborative work environment that promotes staff wellbeing and believes in the development and growth of our people. We recognise that our employees are our greatest asset.

**Community Care Manager**

**Integrated Community Care Provider (ICCP), Seniors Services**

**Roles & Responsibilities**:
Secretariat and Coordination Function
- Lead in working with partner organisations' leaders, including SCC, AAC, HPC+, and HT providers, to align goals, establish roles, and develop strategies and workplan for Toa Payoh sub-region to achieve the deliverables specified for the Integrated Community Care Provider.
- Work with centre managers and ground teams to implement the sub-regional workplan, and monitor and report on the progress of the workplan.
- Organise and facilitate regular meetings and check-ins for centre managers and ground staff to build understanding and work through implementation and other challenges.
- Engage and build networks and partnerships with other community care providers, regional health systems, grassroot organisations and other stakeholders.
- Assess resources and identify opportunities for care integration and coordination collaborations across ICCP partners and with external partners
- Work with ICCP providers to trial joint referral workflow to support care coordination for seniors.
- Work with the AIC's sub-regional Relationship Manager on the reporting and monitoring of indicators.

Administrative Function
- Collect and consolidate the information required for the quarterly progress report
- Ensure that the endorsed report and claim form are submitted to AIC in a timely manner
- Represent the sub-region to attend meetings convened by AIC as required, and report back to the leadership team of the partner organisations

Additional Responsibilities
- Take on additional tasks and responsibilities as required by the management to ensure the continued success of the ICCP function in the sub-region.

**Qualifications**:
Bachelor's degree from an accredited University, preferably in Social Work, Healthcare Management, Gerontology, or related field.

**Requirements**:

- At least 5 years of experience in healthcare coordination, community care, or a related field, with a proven track record of managing partnerships
- Experience working with seniors or in senior care services
- Strong understanding of community care delivery, integrated service models, and inter-agency collaboration
- Strong understanding of the senior care landscape and relevant industry regulations
- Strong leadership, communication, and interpersonal skills, with the ability to build relationships and lead cross-functional teams
- Strategic thinking with an ability to align operational priorities with long-term strategic goals and ensure sustainable delivery of services
- A proactive, solution-oriented mindset focused on delivering results.

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