Itsm Change Manager

**Location: Jurong East **Responsibilities**: - Design and implement ITSM processes, including Incident Management, Change Management, Problem Management, and Service Request Management. - Administer and support ITSM tools (e.g., BMC, ServiceNow, Jira Service Management) to enhance service delivery and reporting. - Work with IT and business teams to define...

**ITSM Engineer**: **Date**:5 Sep 2024 **Location**: Singapore, Singapore **Company**:Singtel Group - At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and...

ITSM Engineer will develop and maintain service ITSM platform. **Job Description / Responsibilities**: - Provide support in implementation of IT service management activities which includes the following areas: - Catalogue: analysis of service requests and enhancement the catalogue items. - Catalogue Service Request Implementation. - User requirement...

**Position Overview** The Business Analyst (ITSM/ITOM - ServiceNow) will act as the key liaison between business stakeholders, IT operations, and the ServiceNow development team. This role involves analyzing business requirements, optimizing IT service management (ITSM) and IT operations management (ITOM) processes, and ensuring the effective delivery and...

**Responsibilities**: - Responsible for managing day to day support of projects meeting customer’s requirements, meeting the Change Management deliverables which include control the lifecycle of all Changes, to enable beneficial Changes to be made, with minimum disruption to IT services, to validate customer requirements against the services and...

**What you will do**: - Accomplish service requests like server setup, IPFilter, and print queue changes. - Perform daily monitoring of servers and DORM reporting. - Handle incidents or ad-hoc activities after office hours as necessary. - Review server setup, identify issues, and initiate improvements. - Perform Shell scripting to maximize automation that...

Job description **Business type**: - Types of Jobs - IT, Digital et Data **Job title**: - ITSM Manager(Ref 56105) **Contract type**: - Permanent Contract **Job summary**: **Summary of Position** In a challenging and multicultural environment, we seek a senior ITSM Manager to join the control tower section.- The ITSM Manager is assigned to lead and...

**Responsibility**: Ø Assist in building and maintaining internal technical documentation, manuals, policies, and processes. Ø Understand how BMC Remedy can enable the client to become more efficient and configure the platform to achieve measurable benefits. Ø Develop systems integrations and process automation. Ø Configure and maintain SLA, catalog...

Business FunctionGroup Technology enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage most the Bank's operational processes and inspire to delight our business partners through our...

**Responsibility：** - Manage the entire lifecycle of KA customers and lead the completion of complex software projects. - Manage project delivery, project risks control, ensure project delivery meeting quality requirements and timeline, controlling costs and address on-site team issues. - Provide post-delivery customer service, resolve user problems,...