Business Consultant/supply Chain Consultant(Japanese and English Speaking)

**Business Consultant/Supply Chain Consultant(Japanese and English Speaking)**:
**Role overview**:
The RELEX team in APAC is growing, and we’re now looking for a **Business Consultant with native Japanese proficiency** to join our regional consulting team. This role can be based in Tokyo, Singapore, Mainland China, or Bangkok.

As a Business Consultant, you’ll manage software implementation projects across the full project lifecycle in the field of **retail supply chain and merchandising planning**. You’ll be responsible for driving customer value through process design, configuration of RELEX solutions, training delivery, and business case realization. You will be part of a high-performing, international team, and have the chance to work closely with some of the most iconic Japanese retailers and wholesalers.

This is an ideal role for a **hands-on, analytical, and customer-oriented consultant** who wants to help businesses evolve their planning processes and make a real impact. You are autonomous, motivated, and eager to contribute to the continued growth of our APAC operations.

**Key responsibilities and accountabilities**:

- **Leading software implementation projects** and supporting customers in designing and optimizing their supply chain and retail planning processes.
- Driving and participating in process development workshops (in Japanese and English).
- Responsible in the Business Specification Design Document and User Stories for the backbone structure of it and for creating process maps and outlining the UI workflow designs
- Analyzing KPIs and customer data to drive decisions and improvements.
- Configuring RELEX tools based on customer-specific requirements.
- Delivering training to customer teams and providing ongoing support.
- Ensuring business case KPIs are tracked and achieved.
- Managing change management and solution adoption with customer stakeholders.
- **Supporting pre-sales activities** such as scoping, value assessments, benefit analysis, and ROI case creation.
- Acting as a **trusted advisor** to clients by aligning RELEX best practices with the client’s strategic and operational objectives.
- **Developing internal knowledge** through continuous learning and participation in RELEX product and methodology trainings.
- Occasionally participating in **industry events** or internal strategic initiatives as needed.

**Key responsibilities and accountabilities**:

- Managing and participating in consultancy, data analysis and software implementation projects. Tasks include:

- Attending or leading process development workshops
- Analysing data and KPI’s
- Presenting findings and results to customers (both to operative and to management level)
- Responsible in the Solution Design Document for the backbone structure of it and for creating process maps and outlining the UI workflow designs
- Configuring RELEX tools according to customer specifications
- Educating and training customers to use RELEX tools
- Providing user support for customers
- Responsible for KPI tracking, ensuring the business case is met and the adoption of the system is appropriate
- Participating and supporting sales process as a product / supply chain specialist
- Attending suitable industry or RELEX events if needed
- Attending training and developing relevant knowledge and skills
- Helping in other general sales and admin tasks if required

**Key requirements**:

- **Native-level proficiency in Japanese** and full professional proficiency in English.
- Minimum **3-5 years of experience** in supply chain planning, retail operations, or business consulting.
- Experience with **retail/wholesale for grocery, or fashion sectors**.
- Strong **analytical and problem-solving**:

- Ability to manage projects independently and interact confidently with customer stakeholders.
- Familiarity with how value is generated in supply chain or merchandising planning processes.
- Experience in conducting workshops, delivering training, and writing customer-facing documentation.

**What we consider a strong plus**:

- Bachelor’s or Master’s degree in Engineering, Mathematics, Business, or related fields.
- Experience with planning software (e.g., RELEX, Blue Yonder, SAP, Oracle RPAS, etc.).
- Previous experience working with or for Japanese retail chains.
- Experience in **project leadership** or mentoring junior consultants.
- Additional fluency in other Asian languages is a plus (Mandarin, Thai, Korean, etc.).

**What we offer you in return**:

- An international working environment in a flat hierarchy organization
- Challenging and engaging tasks and learning opportunities in a rapidly growing software company
- Opportunities to combine customer-facing consulting and internal software development activities
- Flexible work hours and a possibility to work remotely
- Possibility to grow in the company (multiple career paths) and to have support from an experienced team
- A position where you can help retailers fight against food wast