Desktop Support Specialist

9 hours ago

Singapore SHANGHAI PUDONG DEVELOPMENT BANK CO., LTD. SINGAPORE BRANCH Full time

**Purpose of Position**

We are seeking a skilled Desktop Support Specialist to join our dynamic banking IT team. As a Desktop Support Specialist, you will play a crucial role in ensuring the smooth operation of desktop systems, providing technical assistance to end-users, and maintaining the overall stability of the banking desktop environment.

**Key Responsibilities**

**1. Desktop Support**:

- Provide first-level technical support for desktop hardware, software, and peripherals.
- Troubleshoot and resolve issues related to desktop systems, including hardware failures, software malfunctions, and connectivity problems.
- Collaborate with other IT teams to ensure seamless integration of desktop systems with overall banking infrastructure.

**2. User Assistance**:

- Assist end-users with technical issues, providing clear and effective instructions.
- Maintain a high level of customer satisfaction through timely and effective support.

**3. System Monitoring and Maintenance**:

- Monitor desktop systems to identify and address potential issues proactively.
- Perform routine maintenance tasks, including system updates, patches, and security enhancements.
- Implement and enforce security protocols to safeguard desktop systems and sensitive data.

**4. Documentation**:

- Create and maintain documentation for desktop procedures, troubleshooting guides, and knowledge base articles.
- Keep track of hardware and software inventory, ensuring accurate and up-to-date records.

**5. Collaboration**:

- Collaborate with other IT support teams to escalate and resolve complex technical issues.
- Communicate effectively with vendors for hardware and software procurement and support.

**6. Compliance and Security**:

- Ensure compliance with banking industry regulations and security standards. Implement and enforce security policies to protect desktop systems and sensitive financial data.

**Requirements**:

- Diploma in Information Technology, Computer Science, or a related field.
- At least 3 years’ experience in desktop support roles, preferably in the banking or financial industry.
- Familiarity with banking software and systems is a plus.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively in a fast-paced environment.

  • Desktop Support Specialist

    2 weeks ago

    Singapore ONE PLUS ONE HUMAN RESOURCES PTE. LTD. Full time

    That’s Infotech are looking for a solution-focused desktop support specialist to provide our employees with hands-on, systematic support. The desktop support specialist should receive IT-related concerns, and then proceed to diagnose and solve these issues. You should also ensure the regular maintenance of our customers’ IT infrastructure. To be...

  • Desktop Support Specialist

    2 days ago

    Singapore That's Infotech Pte Ltd Full time

    We are looking for a solution-focused desktop support specialist to provide our employees with hands-on, systematic support. The desktop support specialist should receive IT-related concerns, and then proceed to diagnose and solve these issues. You should also ensure the regular maintenance of our customers’ IT infrastructure. To be successful as a...

  • Desktop Support Specialist

    1 week ago

    Singapore HCLTech Full time

    Desktop Support Specialist (Mac Support)Job Description: As a Desktop Support Specialist/Mac Support, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Key Responsibilities:...

  • Desktop Support Specialist

    2 days ago

    Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $2,500 - $3,000 Per Month**Date Posted** - 4 hours agoAdditional Details **Job ID** - 107159**Job Views** - 1Roles & Responsibilities Duties and responsibilities of the DSS - Handle and resolve computer hardware and software incidents and requests. Computer hardware and...

  • Senior Desktop Support Specialist

    5 days ago

    Singapore OPTIMUM SOLUTIONS (SINGAPORE) PTE LTD Full time

    Optimum Solutions (Registration Number: N)is Singapore's leading Information Technology, Consulting and Professional Services company with competence in digital transformation, automation, robotics, cloud, big data, analytics and emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service...

  • Desktop Support Engineer

    2 days ago

    Singapore Jobline Resources Pte Ltd Full time

    **Responsibilities**: - Troubleshoot & Resolve Desktop Based Incidents within Service Level Agreement - Fulfil Desktop Related Service Requests including but not limited to staging & deployment, software installation within Pre-defined Turnaround Time - Assist Desktop Team Lead to Project Manage & perform various Desktop Related Projects including but not...

  • Desktop Support Engineer

    2 days ago

    Singapore Behaviorally (Formerly PRS) Full time

    **Company Profile**: **Job Requirement Description** We are looking for a Desktop Support person to support our Asia region and to act as the Corporate IT point of contact for that region. This person will provide desktop configuration as set by the corporate office and end-users within Asia region. This position will report directory to our corporate...

  • IT Desktop Support Specialist

    2 weeks ago

    Singapore Axiom Technologies Full time

    Description Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/ on-call assistance to end-users within the...

  • IT Desktop Support Specialist

    2 weeks ago

    Singapore Axiom Technologies Full time

    Description Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/ on-call assistance to end-users within the...

  • Desktop Support Specialist

    6 days ago

    Singapore Axiom Technologies Full time

    **Key Responsibilities**: - Provide technical support to end-users for hardware, software, and networking issues. - Install, configure, and maintain desktops, laptops, printers, and peripheral devices. - Troubleshoot and resolve network connectivity issues, including LAN/WAN, VPN, and wireless networks. - Support data center operations, including server...