Sales Support Associate

4 days ago

Hougang, Singapore Apt Hive Pte Ltd Full time

**Job Title**: Sales Support Associate
**Location**: Blk 8 Defu South Street 1, JTC Defu Industrial City, Singapore 533758
**Working Hours**: 5-day work week (including every Saturday)
**Off Days**: Sunday and 1 weekday
**Employment Type**: Full-Time, Permanent
**Posted By**: Apt Hive Pte Ltd (EA Licence No. 25C2761)

**About the Role**

We’re looking for a proactive and dependable **Sales Support Associate** to join our client's team. This role is ideal for someone who enjoys supporting day-to-day sales operations, coordinating across teams, and delivering great service to both internal and external stakeholders.

While this is not a direct sales position, you will work closely with the Sales & Marketing team and play a critical role in ensuring smooth operations. There are opportunities for career progression for those who demonstrate strong communication, initiative, and a willingness to grow with the company.

**What You’ll Do**
- Manage and coordinate sales administrative processes, including quotations, orders, and documentation.
- Maintain accurate customer and sales records using internal systems and CRM tools.
- Respond to customer inquiries and support the sales team throughout the sales cycle.
- Coordinate delivery schedules and logistics with internal departments to ensure timely fulfilment.
- Generate sales reports, track KPIs, and assist in updating performance dashboards.
- Support inventory tracking and liaise with the Supply Chain team on stock availability.
- Work with other departments (e.g. Engineering, Logistics) to ensure project timelines are met.
- Assist in organising internal sales meetings, client visits, and company events.
- Follow up on outstanding payments and ensure compliance with credit terms.
- Maintain up-to-date customer databases and communication records.
- Contribute ideas for improving workflow efficiency and customer experience.

**What You Bring**
- A Diploma in Business, Engineering, or related field.
- Minimum 1 year of working experience in sales support, operations, or coordination roles.
- Good knowledge of Microsoft Office and familiarity with CRM or sales tracking systems.
- Strong communication and interpersonal skills.
- Detail-oriented, organised, and able to handle multiple tasks with mínimal supervision.

**Why Join Us?**
- **Clear growth path** - Opportunities to take on expanded responsibilities or move into other areas (e.g. sales, operations, project coordination)
- **Collaborative team environment** - Work closely with experienced professionals across departments
- **Skill development** - Strengthen your operational, coordination, and communication capabilities
- **Stable working hours** - 5-day week with a fixed Saturday schedule and 2 rest days per week
- **Supportive culture** - We value initiative, learning, and open communication

If you’re a team player who wants to grow within a company that values dependability and potential, we’d love to hear from you.

Pay: $2,000.00 - $3,000.00 per month

Work Location: In person

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