Senior Associate, Client Service Management

1 week ago

Singapore THE BANK OF NEW YORK MELLON Full time

We’re seeking a future team member for the role of Client Service Senior Associate focusing on the **Thailand and/or Malaysia market**to join our Treasury Services team. This role is located in Singapore - Hybrid.

In this role, you’ll make an impact in the following ways:

- Act as client service point of contact for day-to-day inquiries and ensuring timely response by adhering to service levels for resolution and provide quality client experience
- Maintains excellent working relationships with internal teams, identify root causes and area of improvements when resolving client issues
- Maintains familiarity with industry best practices and market intelligence to offer value added services such as client digital solutions
- Drives and plans service initiatives such as Service Account Plan and Service Reviews
- Analyze trend/data and present to clients to identify opportunities for service and process improvements to increase straight through processing
- Focuses on the Thailand market, but also supports multiple geographies (when required) and client accounts across South & Southeast Asia
- Coaches and mentor junior team members

To be successful in this role, we’re seeking the following:

- Bachelor’s degree or the equivalent combination of education and experience is required.
- 5 - 10 years of relevant product/financial experience in banking or client service
- Foundation in transaction banking product knowledge (FX, Payments, Trade Finance, Cash Management, etc)
- Possess excellent interpersonal skills and positive attitude.
- Strong analytics skills and detail-oriented

  • Client Service Associate

    1 week ago

    Singapore WESTERN ASSET MANAGEMENT COMPANY PTE. LTD. Full time

    As Client Service Associates (CSAs), you are a member of the International Client Service and Marketing Support team and contributes to our mission of not only deliver the best portfolio performance, but also the best service to our clients while maintaining the highest standards of ethics. We are seeking a bright, articulate, and detail-oriented associate...

  • Senior Associate, Client Relationship Management

    20 hours ago

    Singapore Brookfield Asset Management, Inc Full time

    **Location** Collyer Quay Centre - 16 Collyer Quay, #19-00 **Brookfield Culture** Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through...

  • Associate, Client Servicing

    2 weeks ago

    Singapore Ogilvy Full time

    Overview: - As the Associate, Client Service, you provide excellent project co-ordination and administrative support to the clients and internal team. You're the go-person for client and team support. A "can do" attitude, resourcefulness and thirst for knowledge fuel your growth. **Responsibilities**: - With 1-3 years related industry (consulting, digital,...

  • Senior Associate Client Account Servicing

    7 days ago

    Singapore Charterhouse Pte Ltd Full time

    Overview Our client is looking for a driven Senior Associate or Assistant Vice President to join our Client

  • Senior Associate, Client Service Management

    2 weeks ago

    Singapore The Bank of New York Mellon Corporation Full time

    At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit...

  • Client Service Associate

    5 days ago

    Singapore HarbourVest Partners Full time

    Job Description Summary HarbourVest is seeking a Client Service Associate to join our Client Service Organization. This role will work closely with Account Managers and across HarbourVest functional teams to complete daily inquiries from different clients across all types of funds and accounts. HarbourVest’s clients are primarily institutions including...

  • Senior Client Associate

    2 weeks ago

    Singapore Neuberger Berman Full time

    Overview Senior Client Associate – Neuberger Berman's Private Wealth division. NB Private Wealth manages over $70 B+ in client assets across 40+ seasoned wealth and investment teams, providing a deep breadth of customized investment solutions. Responsibilities Provide ongoing operational support for the client base by managing daily transactions and...

  • Client Success Associate

    1 week ago

    Singapore JCO Management Pte Ltd Full time $36,000 - $48,000 per year

    We're Hiring: Client Success AssociateDo you enjoy helping others achieve their goals and ensuring smooth experiences? We're looking for a Client Success Associate to be the bridge between our clients and our team, making every interaction seamless and meaningful.What You'll DoCheck in with clients to ensure satisfaction and address concernsAssist with...

  • Associate, Client Services Manager

    2 weeks ago

    Singapore Nomura Asia Full time

    **Job Title**:Client Services Manager **Corporate Title**:Associate **Division**:International Wealth Management **Location**:Singapore **SFID**:9743 **Nomura Overview** **Department Overview** Nomura's International Wealth Management department offers unparalleled financial services and solutions to high-net-worth individuals and families globally. Our...

  • Client Services Associate

    5 days ago

    Singapore Anton Murray Consulting Full time

    Singapore- Asset Management- PermanentOur client is a prominent global asset manager, with a well-established office in Singapore. They are seeking to hire a **Client Services Associate** to work as part of the Global Client Group [GCG]. This is an exceptional opportunity for an applicant with 1-3 years’ post-grad experience, seeking to join a high profile...