Aesthetic Clinic Supervisor

15 hours ago

Scotts Road, Singapore S AESTHETICS CLINIC PTE. LTD. Full time

Perform opening and closing procedures.
- Oversee and maintaining of front counter with regards to tasks such as answering phone calls, registration, dispensing and collection of payment.
- Schedule and follow closely on Clinic’s daily appointments.
- Scheduling of therapists’ monthly roster and reporting the finalised schedule to the management.
- Evaluation and management of staff and clinic performance.
- Recruit, hire and train therapists.
- Review and improve training materials of the therapists and standard operating processes for better productivity
- Ensuring effective communication and teamwork across the clinic and proactively assisting with day-to-day operations
- Update machine maintenance / repairing schedule issues
- Monitor stock levels of cleanser and creams and ensure that stock levels are maintained at all times.
- Assist management in handling employee issues and disputes.
- Ensure the safety and well-being of all beauty clients.
- Maintain and arrange overall clinic and treatment rooms appearance, cleanliness and arrangement according to standard operating procedures.
- Assist Doctors during procedures when required.
- Performs device-based treatment when is required.
- Update and maintain product price list, treatment package and product codes on Clinic Software.
- Updating of Competitors landscape
- Cross-check subordinate’s task before any final submission.
- Inform or feedback to management if there are any compliance cases.
- Perform administrative duties that are vital to clinic operations, including preparing documents and reports for management reviews
- Carry out any other duties assigned by management and the Clinic Sales & Operations Manager.

**Sales**:

- Be thoroughly familiar and able to recommend products and treatments.
- Strategy planning and development for business growth (Meeting with representatives, coming up with new treatments, innovate/improve current treatments)
- Ascertain patients’ end goal for their skin/body and provide the necessary recommendations that will work in tandem to doctors’ procedures.
- Assess guest needs and inquire about contraindications like any allergies, high blood pressure, and pregnancy before beginning the service.
- Provide a friendly, efficient, and courteous service to all member/ guests at all times providing a high standard of customer care.
- Able to create a need for patient to return.
- Able to cross sell full architecture of business.
- Able to recommend suitable products and treatments based on patients’ concerns.
- Able to learn fast and acquire thorough knowledge on all clinic’s treatments and products.

**Job Requirements**
- A Diploma in Sales & Operations for Beauty Service industry
- Computer literate
- Strong leadership and people management ability
- Communication and interpersonal skills
- Fluent in English and Mandarin will be preferred a lot of our clients primarily speak the following languages
- Result oriented with proven track record.

Pay: $4,000.00 - $5,000.00 per month

Supplemental Pay:

- Commission pay

**Experience**:

- Supervising: 3 years (preferred)

Work Location: In person

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