Restaurant Manager

3 days ago


Singapore DIM SUM PTE. LTD. Full time

Address all customer complains immediately when required
- To fill up Manager Feedback Report on actions taken to resolve complaints
- Cash management
- Maintain strict cost control and approve ordering restaurant supplies
- To ensure food preparation and presentation are done as per Tim Ho Wan’s standard
- Uphold service standards for the restaurant - greetings, up sell, friendliness, etc
- Prepare weekly work schedules for all service staff including part-timer
- Oversee and supervise the staff and make sure they discharge their duties responsibly and according to all the guidelines set out
- Keep rosters updated by making amendments for attendance (last minute MC, no show, Part timers’ reporting to work)
- Ensure beverages prepared by the Kitchen are ready and of the right quality
- Ensure overall cleanliness in the restaurant. Tables and chairs side stations, cashier counter and dining floor in the Outlet are clean and ready for operation including sweeping and mopping the floor, etc, when needed and/or as instructed by the Restaurant Manager on duty
- Ensure that all the responsibilities and tasks of Supervisor, Servers, Food and Drink Runners, Cashier and Hostess are performed properly
- Any other duties as assigned by your superior



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