Coordinator, Service

5 days ago

Singapore OMEGA INTEGRATION PTE LTD Full time

**Responsibilities**:

- Coordinate and assist Service Manager to follow up updates on the final mobilization and demobilization requirements (travel, medical, visa) and schedule.
- Perform all Service related administrative job such as tabulate Service Man-hour Calculations (reports & expenses), Filing, Scanning, Uploading and Hardcopy Filing.
- Coordinate with HR Admin to obtain VISA, air ticket, hotel and transport arrangement.
- Coordinate with Customer and the respective Service Personnel on updating necessary documents to comply entry to the job site.
- Raise PR for inter-company and Delivery Requisition for Service & Assembly related materials.
- Coordinate and update purchase requisitions (PR) status.
- Coordinate delivery of items related to Services.
- Update status of Service Billing and ensure on time Billing.
- Support Service Personnel to ensure timely submission of duly signed service reports.
- Ensure timely collection and collate written service reports from the Service Engineers, JB Engineers and Project Engineers doing service jobs for Singapore office.
- Collaborate with various department in follow
- up actions after the meeting only when instructed.
- Update and maintain proper service schedule and monitor engineering staff’s daily movements.
- Administer and maintain stock and working conditions for engineering tools and equipment asset records for the Service Department.
- Assisst in generating weekly billing report.
- Perform sorting / clearing of service related documents, archives.
- Support other Service related job assigned by the Service Manager.
- Coordinate with the Assembly Supervisor / Manager to gather information related to number of system / cabinets / JB / Console from PIC and update the assembly report.
- Support Assembly on gathering information (nameplate text, size) for CNC engraving.

**Requirements**:

- 2 - 3 years of relevant experience.
- Preferably experienced in customer service, project coordination and admin support.
- Able to support a team of service engineers to meet various project schedule, costing, customer expectation etc.
- Demonstrate good interpersonal skill; coordinate with inter-department head to achieve company goals.
- Pursues excellence in all aspects of business.
- Service oriented with analytical and problem-solving skills.
- Support in building expert knowledge in the team.
- Possess the expert knowledge to identify opportunities for change and the ability to convey the need for change.
- Preferably knowledgeable on shipyard or site deployment requirements.
- With adminstrative support experience for offshore and/or onshore site is advantageous.

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