Site Reliability Engineer

Location: Singapore, Singapore

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defence & Security, Ground Transportation and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.

**Responsibilities**:

- You will work in a Devops team managing ODC products in GCP Cloud, following the SRE approach.
- You will develop and maintain IAC code and automation tools.
- You will be responsible to provide technical direction when CAB requires tier II input, expertise or changes with high-risk impacts on customer SLAs.
- You will be responsible for support operations tasks to shape the product roadmap and establish strong operational readiness across teams.
- You will extend and acknowledge completion of handover milestones to Tiers I, II to comply with contractual SLAs.
- You will be responsible for System monitoring with real-time monitoring tools.
- You will participate at the preparation and review of technical product & customer specific documentation.
- You will ensure the integrity of the solution functional baseline and architecture.
- You will provide technical guidance for new or evolution of services and for consolidated technical analyses.
- You will be responsible for deployment of Thales products in cloud.
- You will be responsible to perform regular performance tuning, technological watch and updates on service platform.
- You will perform on boarding test, communicate technical risk concerns and help prepare mitigation plans.
- You will provide 24/7 oncall support in shifts.

**Requirements**:

- Degree in computer Science (or a related discipline).
- Hands on in deployment with Kubernetes and GCP administration and support in production grade environment.
- Knowledge of Agile methodology and Service Delivery best practices.
- Knowledge on Cloud service provider i.e. GCP, monitoring tools, networking, infrastructure and Linux.
- Strong knowledge of system integration, operation, maintenance and proven experience with automation tools including Gitlab.
- Hands on experience in Continuous Integration and Delivery tools like Gitlab, Terraform & Helm.
- Strong working experience on one of the scripting language - SHELL/Python is required.
- Proficient in Linux, TCP/IP, HTTP (S) protocol.
- Knowledge of Docker and Kubernetes.
- Knowledge of public cloud Google cloud will be highly preferred.
- Kubernetes certification will be highly preferred.
- Experience in Telecom domain will be highly preferred.
- Experience in agile methodology will be highly preferred.
- Scrum certification or equivalent will be highly preferred.

**Other information**:

- Working Location: One North
- Working Hours: Monday - Friday, 9am - 6pm
- 24/7 oncall support in shift rotation (Average one shift per team member every 2 months)