Full Time Customer Service Officer

3 days ago

Hougang, Singapore AGrader Learning Centre (Hougang) Full time

We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre at **Hougang Central & Kovan City**.

**### Your responsibilities as a Customer Service Officer: ###**
- Work closely in an administration team and be responsible for the daily operations of the tuition centre
- Create a wonderful customer experience as you understand that making a customer happy is crucially important to the company's success
- Learn face-to-face communication skills as part of good customer service
- Engage interest in potential customers and provide them with clear explanations on the offered programs
- Identify customers’ needs and develop strategies to maintain a high level of customer satisfaction
- Online systems usage & maintenance
- Calling customers to inform about promotions and new updates.
- Basic daily housekeeping works.
- Any other administrative, operational and customer outreach works as required.

**### Requirements: ###**
- Minimum 'O' Level. 'A' Level preferred.
- Permanent role. Able to commit at least 1 year.
- Flexible timing
- Willing for inter-centre travel (to Kovan) & deployment
- Strong interpersonal and communication skills
- Positive work attitude, self-driven, independent, team player with strong service mindset
- Responsibility is a MUST in this job - you need to be accountable, responsible and see through the job areas and tasks that you’re given.
**- MUST have INITIATIVE & be PROACTIVE. Passive & calculative attitude need not apply.**

**### Benefits: ###**
- Long service and performance bonus may be rewarded.

**### Working Hours & Location: ###**
- Hougang Central & Kovan City
- Monday to Friday: 3pm to 9.30pm
- Saturday or Sunday: 8.30am to 6.30pm

**### Good Things of the Job: Here’s What’s in It For You: ###**
- A Happy, Positive & Cheerful environment
- Being able to deal directly with kids, who are the most innocent & bubbly humans in society (who're not looking to deal you any harm when you're not looking)
- Seated most, if not ALL the time (who likes standing?)
- FULLY air-conditioned environment that is CLEAN and NOT dusty and NOT hot
- Endless learning opportunities - having a wide scale of operations, we are able to satisfy your ambitions & learning needs

**- Engaging job so do not expect to be bored with nothing to do or to do your own personal things.**

If this sounds like the beginning of a great new challenge for you..

We look forward to hearing from you

Work Remotely
- No

Pay: $1,800.00 - $2,800.00 per month

**Benefits**:

- Employee discount
- Flexible schedule

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

  • Part Time

    3 days ago

    Hougang, Singapore AGrader Learning Centre (Hougang) Full time

    We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre at **Hougang Central & Kovan City**. **Looking for individuals who can commit at least 1 year, 2 days a week, minimum 15 hours.** **Contract full-time/part-time position with possibility to convert to permanent...

  • Part Time

    3 days ago

    Hougang, Singapore AGrader Learning Centre (Hougang) Full time

    We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre at **Hougang Central & Kovan City**. **Looking for individuals who can commit at least 1 year, 2 days a week, minimum 15 hours.** **Contract full-time/part-time position with possibility to convert to permanent...

  • Part Time

    3 days ago

    Hougang, Singapore AGrader Learning Centre (Hougang) Full time

    We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre at **Hougang Central & Kovan City**. **Looking for individuals who can commit at least 1 year, 2 days a week, minimum 15 hours.** **Contract full-time/part-time position with possibility to convert to permanent...

  • Customer Service Officer

    3 days ago

    Hougang, Singapore AGrader Learning Centre (Hougang) Full time

    We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre at **Hougang Central & Kovan City**. **Looking for individuals who can commit at least 1 year, 2 days a week.** **Contract full-time/part-time position with possibility to convert to permanent staff.** - **Only...

  • Customer Service Officer

    1 week ago

    Hougang, Singapore AGrader Learning Centre (Hougang) Full time

    We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre at **Hougang Central & Kovan City**. **Looking for individuals who can commit at least 1 year, 2 days a week.** **Contract full-time/part-time position with possibility to convert to permanent staff.** - **Only...

  • Full Time Customer Service Officer

    1 week ago

    Hougang, Singapore AGrader Learning Centre (Hougang) Full time

    We are looking for Customer Service Officers to work together with us in a great & positive working environment at our tuition centre at **Hougang Central & Kovan City**. **### Your responsibilities as a Customer Service Officer: ###** - Work closely in an administration team and be responsible for the daily operations of the tuition centre - Create a...

  • Customer Service Advisor

    1 week ago

    Hougang, Singapore World Auto Pte Ltd Full time

    **Responsibilities**: - To ensure the smooth running of daily workshop operations - Attend to customers' enquiries and requests for car servicing and repairs and make professional and appropriate repair recommendations/quotations - Assign jobs to technical team, issue job cards and monitor servicing and repair job status - Liaise with technicians and...

  • Customer Service Officer

    3 days ago

    Hougang, Singapore Fresver Beauty Pte Ltd Full time

    Report directly to Branch Manager / Sales Manager / Supervisor - Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly - To make cold call and any new leads call provided by the company - Re-confirm customer’s appointment a day before their treatment - To follow-up service call to customer after treatment (three...

  • Customer Service Officer

    1 week ago

    Hougang, Singapore Fresver Beauty Pte Ltd Full time

    Assist in general administrative duties; - Making calls and follow-up with customers on appointment confirmation as well as shifting and booking in appointment; - Preparing and issue of relevant documents, printing and filing as well as inventory control; - Perform data entry, organize, issuing and receiving of goods; - Follow up on marketing leads and take...

  • Full-time Cafe Service Crew @ Hougang

    5 days ago

    Hougang, Singapore Overscoop Full time

    This position contributes to the cafe by delivering scoops of gelato and desserts to its customers. The individual will also assist in the preparation of desserts and cashiering. Additional responsibilities include inventory management, opening and closing duties, and taking care of the team under you. The company is committed to an employee-oriented culture...