F&b Management Trainee
4 days ago
Reporting to the Head of Operations and assisting the Managers in overseeing outlet operations.
**Responsibilties**
- Ensure smooth daily operations of outlet. Covers managerial duties when managers are not available.
- If Managers are in the outlet, he/she will be stationed according to the Manager’s instructions.
- Manage the opening and closing duties.
- Perform monthly inventory and stock-take.
- Check availability of menu items for the day.
- Handle cashiering when cashier is unavailable and ensure that cash tallies in the register.
- Serve customers with friendly and uncompromising service. Make every effort to let customers feel welcomed and ensures servers follows likewise.Solicit feedback from customers, likewise staff, in areas for improvement and incorporates useful suggestions into the operations. Handle all feedback of customers.
- Aware of the duties and responsibilities of all staff and ensure that they are carried out effectively.
- Supervise operations in outlet and serves customers when required.
- Motivate and supervise staff to do suggestive selling.
- Any other tasks as and when assigned by the Management.
**Requirements**:
- Diploma/Degree in related field of studies or equivalent.
- Minimum 1 year experience as a Supervisor in a cafe or restaurant.
- Possess drive and passion to excel in the F&B industry.
- Strong communication and problem-solving skills.
- Enjoy interacting with people and serving customers.
- Able to lead, manage and motivate outlet staff.
- Matured, responsible and have good leadership skills.
- Energetic team player with friendly and outgoing personality.
- Required to work on off-working hours and in other outlets as and when required.
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