Customer Service Officer
1 week ago
**Responsibilities**:
- Provide administrative support for daily operations.
- Understand customer needs and deliver appropriate solutions.
- Consistently deliver excellent customer service to ensure total customer satisfaction.
- Oversee dealer orders and act as distributor collection point.
- Provide product knowledge to customers when applicable.
- Schedule and maintain customer appointments.
- Ensure the shop’s appearance, cleanliness, and provisions are well-organized.
- Continuously identify and recommend work process improvements.
- Any other ad-hoc duties as assigned.
**Requirements**:
- Experience in customer service preferred.
- Ability to consistently deliver high-quality customer service.
- Ability to work independently and collaboratively within a team environment.
The work location is at Upper Thomson, from Tuesday to Saturday.
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