Manager/senior Manager, Office of The Provost

**COMPANY DESCRIPTION**

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

**RESPONSIBILITIES**
- Education governance and policies- Support the Associate Director in developing, implementing, and supporting UG academic policies.
- Draft policy proposals and ensure alignment with university-wide frameworks and external regulatory requirements.
- Conduct policy benchmarking and provide evidence-based recommendations.
- Curriculum, pedagogy and academic resources- Manage and facilitate UG curriculum and programme review exercises, ensuring milestones are tracked and delivered.
- Support the development of new UG programmes, as assigned.
- Synthesise data and stakeholder feedback into recommendations for programme enhancements and innovations.
- Data Analytics and Insights- Lead data analysis and support the design of monitoring and reporting mechanisms (e.g., dashboards) to strengthen evidence-based policy and strategy, and outcomes measurements.
- Contribute to the development of enhanced reporting mechanisms, such as visual dashboards or monitoring tools, over time to strengthen evidence-based decision making.
- Translate analysis into clear narratives, policy papers, and executive-level reports.
- Committee Secretariat, Management Reporting and Communications- Co-secretariat of the University Education Committee (UEC), assisting the Chairperson to ensure effective and efficient resolutions to the agenda.
- Covering secretariat of the Undergraduate Curriculum Committee (UCC), assisting the Chairperson to ensure effective and efficient resolutions to the agenda.
- Co-secretariat of the Provost's Council.
- Secretariat of other university-level / cross-department taskforces as assigned.
- Coordinate and collate university-wide data and statistics and prepare regular reports for MOE, Board of Trustees and other internal and external stakeholders as required.
- Education Strategy- Track progress of UG-related strategic initiatives, monitoring outcomes and ensuring milestones are on track.
- Lead and contribute to the delivery of specific educational strategic initiatives, as assigned by the Director, Education Strategy.
- Collaborate across units to integrate UG education initiatives with wider university strategy.
- Any other tasks as assigned.

**QUALIFICATIONS**
- Bachelor's Degree.
- Minimum 8 years of relevant work experience required.
- Strong team player who is collaborative, collegial, and able to work effectively across academic and administrative units.
- Proficiency in data analysis and interpretation, with ability to generate evidence-based insights using tools such as Excel, Power BI, and statistical software.
- Independent, resourceful, and proactive in driving workstreams.
- Strong verbal and written communication, and presentation skills.
- Demonstrated ability to meet short deadlines and execute against competing or changing priorities as well as concurrent projects.
- Prior experience in the higher education sector and an understanding of Singapore's higher education landscape preferred.
- Experience contributing to education innovations, policies, strategic initiatives, or change management projects will be an advantage.

**OTHER INFORMATION**
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