Security Engineer
2 days ago
**Responsibilities**:
- Manage, configure and upgrade a wide variety of security technologies (please see below for the security products)
- Troubleshoot product-specific technical issues within SLA and work with internal teams/external vendors to resolve technical issues
- Perform incident/problem escalation within SLA to internal technical teams or external product vendor
- Respond to inbound Change Requests (CRs), Service Requests (SRs) or other queries within SLA.
- Plan and coordinate Maintenance Windows with customer on necessary software patching and version upgrades.
- Create and update technical documentations on managed security technologies
- Generate monthly reports according to service scope requirements
- Adhere to organization and project security policies, procedures and security best practices
**Requirements**:
- Diploma/degree in Cyber Security, Computer Science/ Information Technology or equivalent.
- 4-5 years’ working experience in IT Infrastructure Operation and/or Support.
- Sound fundamental knowledge on IP networking (e.g. TCP/IP, routing, etc.) and operation systems (e.g. Windows, Linux, etc.)
- Strong critical thinking and problem-solving skills and a passion for information security
- Fluent communicator in both written and spoken English; Good interpersonal skills
- Profession certification and/or practical working expertise on Security technologies will be advantage.
**Kindly indicate 106 - Security Engineer
IT Consultancy & Services Pte Ltd
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