Program Lead

Singlife is a leading homegrown financial services company offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

First announced in September 2020 and valued at S$3.2 billion, the merger of Aviva Singapore and Singlife was the largest insurance deal in Singapore then and created one of the largest homegrown financial services companies in the republic.

**Key Appointments
- Oversight of program management for Navigator’s various projects.
- This role is the Program Lead, to ensure timely completion and alignment of project goals with the company’s objective.

**Key Responsibilities
- Manage and work with different stakeholders from various departments to ensure cohesive execution of projects.
- Facilitate effective communication and information sharing across teams to maintain alignment of project goals and objectives.
- Develop, maintain, and monitor project timelines, milestones, and deliverables.
- Ensure timely completion of project phases and provide regular updates to senior management on the progress.
- Act as primary point of contact for stakeholders across the organization, including senior management and project teams.
- Facilitate productive discussions and decision-making by managing different viewpoints and priorities.
- Lead change management in the organization by introducing strategies and ensuring the cohesive implementation of changes arising from project initiatives.
- Develop and execute change management strategies to minimize disruption and facilitate a smooth transition for employees and stakeholders.
- Ensure the timely and quality delivery of macroeconomic insights that enable advisors to expand their knowledge on a daily, weekly, and monthly basis.
- Collaborate with internal and external stakeholders to create and distribute insightful content that adds value to advisors.
- Lead and execute the implementation of new projects that provide advisors with actionable insights, such as establishing a new column in the monthly report.
- Coordinate with content creators, designers, and other stakeholders to bring these initiatives to fruition.
- Ensure the content is relevant, engaging, and aligned with the goals of the organization.

**Key Decisions within the Role
- Scope and boundaries of the program’s initiatives.
- Project timelines and its impact on the overall program.
- Milestones and deadlines for the projects within the program and the deliverables for each project.
- Priority of projects within the program.
- Impact of scope changes on overall program goals and timelines.
- Risks and uncertainties that could impact the program.
- Risk mitigation strategies and contingency plans to address potential issues.
- Manage and communicate changes within the program.
- Closure of activities, projects and the entire program based on objectives and organizational priorities.
- Identification of content providers and research firms of good caliber
- Sign-off on the content provided to financial advisors (insights, courses, events).

**Requirements**:
**Experience
- Excellent written and verbal communication skills.
- Experience facilitating meetings to obtain business requirement, functional specification and to achieve objectives.
- Prior experience with project management and multiple stakeholder management is a plus.
- Should also have experience with content creation and courses.
- Ability to work in a fast-paced environment.
- Ability to work independently under pressure, and a team player.

**Education
- Degree in Communications or related field. Master’s degree is a plus.