Operations Manager

1 day ago


Rochor, Singapore D&N Singapore Pte Ltd Full time

**RESPONSIBILITIES**:
**Strategic Planning**:

- Responsible for the financial performance, including profit and loss management and implementing effective cost control measures.
- Manage the budget and forecasts for the brands to meet or exceed management expectations.
- Develop and recommend business marketing plans aimed at increasing sales.
- Plan, direct, and coordinate the opening of new outlets.

**Operations Management**:

- Oversee the daily operations
- Maintain and enhance the overall performance of the brands through regular cost analysis and process monitoring.
- Supervise food and operational safety to ensure a welcoming environment for patrons.
- Drive operational efficiencies by providing leadership that supports the organization’s service culture and maximizes customer satisfaction.
- Establish operational procedures and standards to ensure service quality and full compliance with the organization’s SOPs, policies, and service standards.
- Maintain product and service quality standards through ongoing evaluations, complaint investigations, and corrective actions.
- Supervise and develop a team of area managers, restaurant managers, supervisors, and service staff to ensure optimal manpower utilization.
- Perform any additional duties as assigned by the Senior Management

**QUALIFICATIONS**:

- Bachelor's degree in Business Administration, Hospitality Management, or a related field.
- Proven experience in strategic planning and operations management, preferably in the food and beverage industry.
- Strong financial acumen with experience in profit and loss management.
- Excellent leadership and team management skills.
- Exceptional communication and interpersonal abilities.
- Ability to analyze data and make informed decisions.
- Proficient in budgeting and forecasting processes.
- Knowledge of food safety regulations and operational standards.
- Strong problem-solving skills and a customer-focused mindset.

Pay: $3,144.95 - $5,500.00 per month

**Benefits**:

- Dental insurance
- Employee assistance programme
- Employee discount
- Food provided
- Professional development
- Promotion to permanent employee

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- Management: 5 years (required)

Work Location: In person



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