Hotel Service Agent

3 days ago


Singapore Marriott International, Inc Full time

**Additional Information**
**Job Number**25004165
**Job Category**Food and Beverage & Culinary
**Location**JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore, 189763
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

***

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.



  • Singapore M Hotel Singapore Full time

    Overview Position Summary: Guest Services Agent - OneTouch has to speak clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information. Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments. Responsibilities...


  • Singapore LVND HOTELS PTE. LTD. Full time

    Job Title Reservations Agent Occupation Reservations Agent (Hotel and Accommodation Services) **Job Description & Requirements**: Flexible for Part time or full time hours of work. Reservations Agent Job Responsibilities: - Handle all aspects of reservations for hotel booking - Answer incoming telephone calls and handle bookings upon inquiry - Liaise...


  • Singapore BEACH ROAD HOTEL (1886) LTD. Full time

    The Raffles Service Agent / Executive delivers friendly and professional service that meets guest's reservation experience expectations prior to their arrival.Primary Responsibilities Delivers Friendly and Professional Service Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room...


  • Singapore Raffles Singapore Full time

    Job Description The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival. Primary Responsibilities Delivers Friendly and Professional Service - Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight...


  • Singapore RAFFLES Full time

    The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival. Primary Responsibilities Delivers Friendly and Professional Service - Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special...


  • Singapore HOTEL JJH PTE. LTD. Full time

    **We’re Hiring: Hotel Service Associate**: Join our team and be the face of our hotel! **What You’ll Do**: - Welcome guests courteously and handle check-in/out. - Manage reservations and guest inquiries. - Support housekeeping tasks when needed to keep our hotel running smoothly. **What We’re Looking For**: - Friendly, professional, and flexible. -...


  • Singapore HOTEL JJH PTE. LTD. Full time $35,000 - $45,000 per year

    We're Hiring: Hotel Service AssociateJoin our team and be the face of our hotelWhat You'll Do:Welcome guests courteously and handle check-in/out.Manage reservations and guest inquiries.Support housekeeping tasks when needed to keep our hotel running smoothly.What We're Looking For:Friendly, professional, and flexible.Some experience in front desk or...


  • Singapore TPC HOTEL PTE. LTD. Full time

    **Job Responsibility**: - Meets and greets all guests on arrival. - Welcome guests upon arrival and check-in according to established standard operating procedures. - Provide information pertaining to the guest’s stay. - Provide courteous and efficient service and if possible, try to comply with each and every guest request. - Be familiar with all room...


  • Singapore Raffles Hotels & Resorts Full time

    Join to apply for the Raffles Service Agent (Reservations)role at Raffles Hotels & Resorts Continue with Google Continue with Google Join to apply for the Raffles Service Agent (Reservations)role at Raffles Hotels & Resorts Job Description The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience...


  • Singapore MILLENNIUM & COPTHORNE INTERNATIONAL LIMITED Full time

    Benefits: Flexible Benefits Learning and Development Opportunities F&B Staff Discount Operations Answers incoming calls Directs call to guest rooms, staff, or departments Places outgoing calls Receives guest messages Logs all wake-up call requests and performs wake-up call services Provides information about hotel services to guests Understand the telephone...