Logistics Manager

2 days ago


Singapore ALFON INTERNATIONAL PTE. LTD. Full time

A **Logistics Manager**at Alfon International is responsible for overseeing and executing logistics projects, managing the end-to-end supply chain process, and ensuring the successful delivery of goods (beverages). The role requires strong leadership, planning, and coordination skills to handle logistics operations, especially in time-sensitive or large-scale projects. Here’s a typical job description for this role:
**Key Responsibilities**

**-**Work with colleagues to maintain a daily/weekly work schedule to cover day-to-day business priorities.
- Manage and monitor Operations’ KPIs, including P&L planning
- Order inbox assignments & management, order entry for orders received via electronic and manual methods, processing credits and debits, inbound phone calls, replacements, returns, complaints
- Strategically plan and manage logistics, warehouse, transportation and customer services
- Manage inventory, quantity, stock levels, delivery times, transport costs and efficiency
- Arrange warehouse, plan routes and process shipments
- Oversees, directs, plans and supervises the entire function and all related functionalities.
- Strong knowledge in Operations Management and Process Improvement.
- Resolve all service level issues in a timely manager and maintain strong customer relationship.
- Create solutions and value-added services to meet customer's current logistics requirements.
- Manage and direct a team to achieve turnaround standards for response to enquiries and delivery
- Serves as the first escalation point for product returns and customer credit requests
- Develop and provide periodic standardized reports on KPIs.

**Team Management**:
Lead and manage a team of warehouse staff, assigning tasks and ensuring effective collaboration.
Provide coaching and guidance to team members, ensuring adherence to project timelines and performance standards.

**Requirements**:

- Minimum 2 to 4 years of experience in warehouse and logistics environment or relevant experience preferred. Preferred Diploma in Logistics or equivalent.
- A hands-on person who is resourceful, organized and meticulous with an eye for details.
- Proactive team player with integrity and enthusiasm.
- Strong analytical skills to review both financial and operational data.
- Possess strong drive to strive for success
- Ability to manage a tough team
- Able to prioritize and multitask
- Good written and communication skills

**Other skills and/or experience considered advantageous**
- Handling FMCG products experience.

**Work Schedule**

Monday - Friday 7.30am to 4.30pm

Saturday - 730am to 1pm


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