Associate, Client Service

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We're seeking a future team member for the role of **Associate, Client Service** to join our **Clearance and Collateral Management** team. This role is located in **Singapore** and is a hybrid role. In this role, you'll make an impact in the following ways: - Supports clients in addressing moderately complex operational and technical issues and ensuring requests are executed. - Applies intermediate problem solving skills, experience and judgement to analyze information. - Uses communication skills to deliver high quality service to a specialized client base. - Provides clients information related to BNY products and services representing multiple lines of business and geographies and directs them to the appropriate resources, as needed. - Leverages a good understanding of broader BNY services and offerings. - Monitors client inquiries, resolves non-routine issues and escalates complex issues to the appropriate team member, as needed. - Uses knowledge of client issues and needs to contribute to business development efforts. - Participates in internal activities and initiatives designed to improve the client experience. - Recommends process improvements. To be successful in this role, we're seeking the following: - Bachelor's degree or the equivalent combination of education and experience is required. - 3-5 years of total work experience preferred. - Experience in an operational area and/or client services preferred. - Strong communication skills. At BNY, our culture speaks for itself. Here's a few of our awards: - America's Most Innovative Companies, Fortune, 2024 - World's Most Admired Companies, Fortune 2024 - Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 - Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024 - Most Just Companies", Just Capital and CNBC, 2024 - Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 - Bloomberg's Gender Equality Index (GEI), 2023 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. Job ID 59669 - ABOUT COMPANY - BNY - New York, United States 53400 Employees Investment Banking / M & A Established in 1784, BNY is America's oldest bank and the first company listed on the New York Stock Exchange (NYSE: BK). Today, BNY powers capital ma...