Director, Conduct Risk Management, Tb

Job ID: 40382

Location: Singapore, SG

Area of interest: Operations

Job type: Fixed Term Worker

Work style: Office Working

Opening date: 19 Sept 2025

**JOB SUMMARY**
- This is a 9-month contract role
- Lead TB’s and NNM’s Conduct Risk agenda and management, ensuring best-in-class conduct risk management:

- Act as the primary contact for Conduct issues, providing guidance on Conduct Risk initiatives, and leading Conduct and Supervision Forums.
- Establish and maintain a Conduct Risk management program, incorporating global and business-specific requirements, and developing guidelines and training.
- Manage ad hoc initiatives and projects with a Conduct nexus
- Participate in completion of annual Conduct Effectiveness Review of TB’s Conduct agenda, in partnership with 2LoD
- Provide input into annual It Matters Conduct training and provide facilitator guidance to People Leaders.
- Conducting trigger reviews to identify any conflicts of interest or conduct issues from changes in the business.
- Facilitate the TB Non-Financial Risk Committee (NFRC) and associated input to upstream Risk Committees, ensuring that non-financial risks are identified, assessed, and managed within the approved Risk Appetite, and that business leaders are informed and prepared for decision-making.
- Oversee preparation of monthly committee submissions, including Management Information (MI), papers, and escalations from subordinate committees/risk forums, ensuring quality review of submissions
- Host the NFRC meetings, facilitating productive and risk-focused
- Document minutes, key decisions, and follow up on agreed actions to ensure execution and closure
- Coordinate input to CIB level Financial and Non-Financial Risk Committees, ensuring business heads are briefed and prepared for meetings.

**Strategy**
- Develop strategies around the Conduct and Supervision approach within TB and NNM, collaborating with TB and NNM stakeholders, HR partners, and 2nd Line of Defence (2LOD).
- Maintain an up-to-date understanding of Conduct Risk developments and their impact on TB and NNM business activities. Perform gap analysis and embed a strategic approach to the Conduct and Supervision agenda that effectively addresses these risks, implements measures to close gaps, and drives a proactive, best practice approach.
- Ensure that NFRC submissions / discussions provide insights and recommendations on emerging risks and strategic decisions to senior business leaders.

**Business**
- Act as the primary point of contact for all Conduct issues in TB and NNM, embedding the Conduct and Speaking Up Policy, Standards, Framework, and Culture across TB and NNM.
- Through effective facilitation of the TB NFRC and ancillary reporting and governance processes, ensure that non-financial risks are identified, assessed, and managed within the approved Risk Appetite, and that business leaders are informed and prepared for decision-making.

**Processes**
- Establish, revise, and maintain a Conduct Risk management program across TB and NNM, leveraging the Bank-wide approach where possible, ensuring business-specific as well as global and regional requirements and expectations are incorporated into the program.
- Maintain and evolve metrics and dashboard reporting for identifying and tracking aggregate Conduct Risks across institutional measures and individual behaviour. This includes business models, governance, Treating Customers Fairly, Conflict of Interest, Outside Business Activity, Personal Account Dealing, infrastructure, compliance & people matters.
- Lead the Conduct and Supervision Forums in both TB and NNM with Senior Business Heads, preparing the agenda and materials, influencing the dialogue, and performing Secretariat duties.
- Coordinate input to CIB level Financial and Non-Financial Risk committees, including guiding business heads through both TB’s input, and briefing on the content of the wider pack, to ensure their preparedness for the meetings.
- Facilitate and oversee monthly TB Non-Financial Risk Committee (NFRC) meetings, including agenda preparation, review of meeting materials and minutes, and following up on agreed actions to support execution and closure.

**Risk Management**
- Drive a consistent approach to effective supervision, control, and management of Conduct Risks across TB & NNM.
- Conduct thematic reviews on identified issues and document key decisions, follow up on committed actions, and circulate minutes of meetings.
- Develop guidelines and training requirements on Conduct risk management, ensuring compliance with regulatory standards and expectations.
- Conducting trigger reviews to identify any conflicts of interest or conduct issues from changes in the business.
- As secretariat and facilitator of the NFRC:

- Provide oversight and challenge to risk assessments, elevated residual risks (ERR), and risk acceptances.

**Governance and Regulatory**
- Facilitate and oversee monthly TB Non-Financial Risk Committee (NFRC) meetin