Director, Conduct Risk Management, TB

Job ID: 40382

Location: Singapore, SG

Area of interest: Operations

Job type: Fixed Term Worker

Work style: Office Working

Opening date: 19 Sept 2025

JOB SUMMARY

This is a 9-month contract role

• Lead TB's and NNM's Conduct Risk agenda and management, ensuring best-in-class conduct risk management:
• Act as the primary contact for Conduct issues, providing guidance on Conduct Risk initiatives, and leading Conduct and Supervision Forums.
• Establish and maintain a Conduct Risk management program, incorporating global and business-specific requirements, and developing guidelines and training.
• Manage ad hoc initiatives and projects with a Conduct nexus
• Participate in completion of annual Conduct Effectiveness Review of TB's Conduct agenda, in partnership with 2LoD
• Provide input into annual It Matters Conduct training and provide facilitator guidance to People Leaders.

• Conducting trigger reviews to identify any conflicts of interest or conduct issues from changes in the business.

• Facilitate the TB Non-Financial Risk Committee (NFRC) and associated input to upstream Risk Committees, ensuring that non-financial risks are identified, assessed, and managed within the approved Risk Appetite, and that business leaders are informed and prepared for decision-making.

• Oversee preparation of monthly committee submissions, including Management Information (MI), papers, and escalations from subordinate committees/risk forums, ensuring quality review of submissions
• Host the NFRC meetings, facilitating productive and risk-focused
• Document minutes, key decisions, and follow up on agreed actions to ensure execution and closure
• Coordinate input to CIB level Financial and Non-Financial Risk Committees, ensuring business heads are briefed and prepared for meetings.

Strategy

• Develop strategies around the Conduct and Supervision approach within TB and NNM, collaborating with TB and NNM stakeholders, HR partners, and 2nd Line of Defence (2LOD).
• Maintain an up-to-date understanding of Conduct Risk developments and their impact on TB and NNM business activities. Perform gap analysis and embed a strategic approach to the Conduct and Supervision agenda that effectively addresses these risks, implements measures to close gaps, and drives a proactive, best practice approach.
• Ensure that NFRC submissions / discussions provide insights and recommendations on emerging risks and strategic decisions to senior business leaders.

Business

• Act as the primary point of contact for all Conduct issues in TB and NNM, embedding the Conduct and Speaking Up Policy, Standards, Framework, and Culture across TB and NNM.
• Provide subject matter expertise on Conduct Risk and Speaking Up to the TB and NNM organizations.
• Through effective facilitation of the TB NFRC and ancillary reporting and governance processes, ensure that non-financial risks are identified, assessed, and managed within the approved Risk Appetite, and that business leaders are informed and prepared for decision-making.

Processes

• Establish, revise, and maintain a Conduct Risk management program across TB and NNM, leveraging the Bank-wide approach where possible, ensuring business-specific as well as global and regional requirements and expectations are incorporated into the program.
• Maintain and evolve metrics and dashboard reporting for identifying and tracking aggregate Conduct Risks across institutional measures and individual behaviour. This includes business models, governance, Treating Customers Fairly, Conflict of Interest, Outside Business Activity, Personal Account Dealing, infrastructure, compliance & people matters.
• Lead the Conduct and Supervision Forums in both TB and NNM with Senior Business Heads, preparing the agenda and materials, influencing the dialogue, and performing Secretariat duties.
• Coordinate input to CIB level Financial and Non-Financial Risk committees, including guiding business heads through both TB's input, and briefing on the content of the wider pack, to ensure their preparedness for the meetings.
• Facilitate and oversee monthly TB Non-Financial Risk Committee (NFRC) meetings, including agenda preparation, review of meeting materials and minutes, and following up on agreed actions to support execution and closure.

Risk Management

• Drive a consistent approach to effective supervision, control, and management of Conduct Risks across TB & NNM.
• Conduct thematic reviews on identified issues and document key decisions, follow up on committed actions, and circulate minutes of meetings.
• Develop guidelines and training requirements on Conduct risk management, ensuring compliance with regulatory standards and expectations.
• Conducting trigger reviews to identify any conflicts of interest or conduct issues from changes in the business.
• As secretariat and facilitator of the NFRC:
• Provide oversight and challenge to risk assessments, elevated residual risks (ERR), and risk acceptances.

Governance and Regulatory

• Facilitate and oversee monthly TB Non-Financial Risk Committee (NFRC) meetings, including agenda preparation, review of meeting materials and minutes, and following up on agreed actions to support execution and closure.
• Manage and update the Terms of Reference (ToR) for both the TB NFRC and the TB Conduct Forum in collaboration with the Chairperson.
• Ensure the NFRC and Conduct Forums are run in compliance with relevant governance standards and regulatory requirements.

Key Stakeholders

• TB MT
• NNM MT
• TB, NNM & Ops Services MT
• NNM and TB COO Organisation
• TB Product Partners
• TB Risk Framework Owners
• Risk, Legal, Audit and Compliance, where relevant
• Corporate Affairs

Our Ideal Candidate

• University Degree
• Detailed knowledge of Conduct Risk management, ideally gained through experience in a Conduct Risk management role
• 8-10+ years of work experience in financial services

Role Specific Technical Competencies

• Understanding of Risk management framework
• Quantitative, analytical, and problem-solving skills with attention to detail
• Communication & Governance skills
• Understanding of banking products, policies, processes, systems, data flows

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

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