Operations Coordinator Intern

2 weeks ago


Singapore Giftano Full time

**Start on August onwards**:
Looking to launch your career with an internship? We are a fast growing e-commerce company looking for new talent to join our amazing operations team. As Support and Operations Intern you will learn the valuable ins and outs of the day-to-day logistics and supply chain in the fast growing e-commerce vertical. Located near Boat Quay surrounding 3 MRT stations, Giftano was created to assist making the world a bit more generous, and today we are the leading online consumer gifting platform in Singapore.- **Main Tasks**
- Support the Operations Coordinator in the day-to-day duties such as:

- Managing accurate entry and processing of all orders received
- Preparing of orders for fulfillment
- Planning and coordinating product delivery activities to ensure accurate and timely deliveries to customers
- Inventory management:

- Assist in managing digital product stocks with merchants and updating them on our internal e-commerce platform
- Ensure proper replenishment of gift cards and timely distribution to our partners and consumers
- Preparation of stock reports for inventory review
- Optimize inventory readiness and order fulfillment to ensure maximum sales can be realised
- Collaborate with internal teams (e.g. sales, marketing) to address customers’ issues
- Act as the point of contact for complaints and escalated issues from our clients as appropriate
- Data entry into internal systems, transfer data from paper formats into computer files or database systems
- Assist on other administrative tasks

**Requirements & Skills**:

- Highly diligent doer, conscientious, punctual and great attention to detail
- A professional disposition and positive attitude
- Excellent command of English both oral and written with customer service skills
- Attentive and always ready to learn from your experienced managers
- Ability to multitask, prioritize and manage time effectively
- Skilled in Excel and MS Office / Google Suite
- Computer savvy and digital native
- Diploma/Degree or equivalent

**What's more?**
- Young, vibrant team (Gen Zs and Millennials here)
- Cozy office in luxurious co-working space
- Free flow of coffee and stocked pantry
- Occasional team lunches and activities



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