Operations Supervisor
2 weeks ago
Key Responsibilities:
- Oversee and manage daily operations, including inventory management, order processing, and distribution logistics.
- Ensure the timely and accurate delivery of products to multiple customers, including handling customer inquiries, complaints, and disputes.
- Manage and train a team of employees, ensuring a high level of productivity and efficiency.
- Develop and maintain relationships with suppliers, vendors, and manufacturers to ensure quality and timely delivery of products.
- Analyze sales data and market trends to identify opportunities for growth and improvement in product offerings and customer service.
- Maintain and improve upon safety procedures and protocols in the warehouse and during transportation.
- Provide technical support and advice to customers and staff regarding tyre products and services.
- Conduct regular performance evaluations for employees and implement corrective actions when necessary.
Qualifications and Requirements:
- Bachelor's degree in Business Administration, Logistics, or a related field.
- Minimum of 3-5 years of experience in the tyre industry, with a strong understanding of tyre products, brands, and market trends.
- Strong leadership skills with the ability to manage and motivate a team of employees.
- Excellent communication and interpersonal skills with the ability to interact effectively with customers and suppliers.
- Proficient in inventory management and logistics software systems.
- Strong analytical and problem-solving skills with the ability to identify and resolve issues in a timely and effective manner.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Valid driver's license and ability to travel to meet with customers and suppliers as necessary.
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