Sales Administrator

5 days ago


Singapore MASKED STUDIO PTE. LTD. Full time

Are you passionate about mechanical keyboards and computer hardware/peripherals? Do you have a knack for providing exceptional customer service? If so, we're looking for you to join our team as a Sales Administrator

Position Overview:
We are an online retailer specializing in mechanical keyboards and PC components, and we are seeking a Sales Administrator to support our growing customer base. This role is ideal for someone with a deep understanding of computer hardware and dedicated to providing top-notch customer service.

**Key Responsibilities:
- Manage customer orders and ensure timely processing and delivery
- Handle customers' order processing & sales order creation
- Ensure that all customer orders are processed accurately and in a timely manner
- Address customer inquiries, concerns, and issues with professionalism and empathy
- Serve walk-in customers on enquiries or confirmed orders
- Maintain accurate records of customer interactions and transactions
- Provide pre-sales assistance and after-sales support to customers
- Handle goods returns arrangement
- Other duties assigned by immediate superior from time to time

**Qualifications:
- Good knowledge of computer components
- Excellent communication skills
- Previous experience in customer service or sales administration is a plus
- Highly organized with great attention to detail
- Ability to work independently and in a team
- Enthusiastic and customer-focused attitude

**What We Offer:
- Competitive salary and benefits package
- Opportunity to work with cutting-edge technology
- Supportive and collaborative work environment
- Room for growth and advancement within the company

If you're passionate about mechanical keyboards and computers and ready to take on a role where you can make a difference, we want to hear from you Please submit your resume and a cover letter detailing your relevant experience and why you'd be a great fit for our team.



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