Clinic Manager
2 weeks ago
Are you an organized and proactive individual with a passion for delivering exceptional client care? Do you love interacting with children and families? We are looking for a **Clinic Manager** to join our team and ensure the smooth day-to-day operations of our clinic while fostering a welcoming environment.
You will work closely with psychologists and other team members to oversee administrative and operational functions, while ensuring exceptional client experience. This is an exciting opportunity for someone who thrives in a dynamic setting and is committed to making a positive impact on the wellbeing of children and teenagers.
**Key Responsibilities**:
**Client Services**
- Reception duties
- Handle client queries, feedback and appointment scheduling
- Manage payments and invoicing
- Track cases to ensure timely follow-up
- Case preparation, e.g. preparing assessment materials for psychologist
- Monitor client experience and implement strategies for continual improvement
**Operations Management**
- Manage team calendar and room allocation
- Develop or enhance existing SOPs and workflows to ensure efficient operations
- Oversee and manage test protocol inventory to ensure stock availability
- Onboard new staff and interns, ensuring a smooth integration into the team
**What We’re Looking For**
- Customer-oriented mindset
- Excellent communication and interpersonal skills
- Organizational skills and detailed oriented
- Resourceful at addressing client/operational concerns
- Team player with a positive attitude
**Job Types**: Full-time, Permanent
Pay: $3,300.00 - $4,500.00 per month
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
Work Location: In person
Application Deadline: 21/02/2025
Expected Start Date: 24/03/2025
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