Field Service Coordinator

5 days ago

Singapore ELLIOTT EBARA SINGAPORE PTE. LTD. Full time

**BACKGROUND and EXPERIENCE**
- The job requires excellent communication skills and the ability to communicate with people at all levels including customers and suppliers
- Capable of working to strict deadlines and ability to react to ever-changing situations in a fast-paced environment
- Excellent organizational skills and ability to manage several tasks simultaneously
- Able to work reliably and independently when required
- Commercial awareness
- Some experience of using ERP systems / strong Microsoft Excel skills
- Sales and purchase ledger input experience
- Understanding and appreciation of working with ISO9001 quality system
- Strong team player and high self-motivation
- Professional telephone manner

**NATURE OF THE JOB**

Responsible for the following tasks:

- Organizes travel arrangements including hotel, hire car and visas, work permits, where required.
- Updating of travel data files, personnel data base, controlled documents
- To support sales engineers/customers in providing all quotations
- Assist in monitoring and updating job forecast schedule
- Occasionally required to work outside the normal office hours or weekends (home base or office) due to changing service demands.
- Assisting other team members as required

**SPECIFIC JOB RESPONSIBILITIES/COMPETENCIES**
- Under the direction of the Supervisor, provides dedicated support to the Field Service Organization and our customers.
- This Organize travel arrangements including travel request approval ,hotel, flights, hire car, visas, work permits, EHS matters, collecting all required supporting documents prior to dispatch etc.
- Assist to place purchase order to sub-vendors and verify invoices.
- Updates data files,, personnel database, and controlled documents.
- Monitoring and updating of job planning schedule.
- Assist with Field Service assignment tracking and manpower scheduling
- Administration of quotations and purchase orders
- Assist with preparation of job-related crew letters
- Performs general office work Any other ad hoc requirements as specified by the incumbent's Line Manager
- Required to work outside the normal office hours or weekends (home base or office) due to changing service demands.
- Capture and input Field Service jobs associated costs (man-hours and expenses) into ERP system including collection of timesheets and expense reports.
- Assist in preparation of Sales Invoice, calculation of invoice amount as per PO definition.
- Assist to provide support to customers in all enquiries in invoicing matters
- Support to Technical Service Department for dispatching, invoicing etc.
- Maintain FSE utilization, CVs, Safety training records (e.g. BOSIET), personal information and all data pertaining to work and dispatch.
- Filing of quotation and sales invoice
- Maintains approved vendor list (AVL) including personnel details.
- Maintain and update ERP system manual, and assist in P6 system, etc.
- Support Finance and EHS for internal/external audit

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