Field Service Coordination Engineer

1 week ago

Singapore NAVARINO Full time

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for enthusiastic and creative Field Service Coordination Engineer to be part of our team. You will be a member of our Field Service Management team that provides five-star customer service and promotes this idea throughout the organization. Your main focus area will be to organize service attendances through our global service network, participate on shifts, support engineers while on board following system's requirements.

The role is on-site in Singapore City.

Requirements

  • Four-year degree in Computer Engineering, Telecommunications or equivalent.
  • Experience in customer support
  • Good understanding of OSI Layer, TCP/IP networking and firewall.
  • Good understanding in networking products and technology such as routing and switching.
  • Fluent in written and spoken English.
  • Great communication and teamwork skills.
  • Working Visa for Singapore.

Great to have

  • Experience on maritime business and vessel environment
  • Experience on operation, support and installation of maritime satellite communications systems (Inmarsat FleetXpress, KU VSAT, Intellian and Cobham antennas).
  • Cisco Certified Network Associate (CCNA).

Benefits

Beyond offering a working environment which values and supports people and their well-being, we at Navarino offer other benefits such as:

  • An attractive financial package
  • A generous bonus, announced yearly, based on overall company's performance and your contributions to our team's success
  • Excellent working conditions with a good work-life balance
  • Personal development and training opportunities to continue your professional growth, skills and knowledge
  • A working environment certified as a "Great Place to Work" for four years in a row

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