Associate DevOps Engineer
5 days ago
**Responsibilities**
- Interact with clients onsite to meet complex requirements of a solution
- Escalate unresolved problems and issues to relevant third parties
- Write reports and proposals, and complete and maintain project documentations
- Assist with documentation of standard operating procedures relating to installations and fixes
- Act as coach and mentor to more junior Implementation Engineers and Technicians
- Assume responsibility for coordination of activities of Engineers, in line with performance targets
- Serve periodically on customer service desk, providing third line telephonic, remote and onsite support and problem management
- Included in higher complexity design work, with input to the design expected
- Take ownership of relevant technologies according to domain or specialisation
**Requirements**:
- Degree in IT / Computer Science
- Up to 3 years of experience with exposure to any DevOps tools
- Hands-on involvement in technical implementation projects
- Good project administration and documentation experience including report writing
- Good communication and interpersonal skills to handle stakeholders
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