
Senior Associate, Digital Transformation Business Analyst, Group Operations Capability Centre
2 days ago
Business FunctionGroup Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities* Support software development projects and initiatives to improve Contact Centre operations, employee journey and overall customer experience.* Ensure smooth delivery of Contact Centre system enhancements in Banking (such as CRM and telephony) and fixes through comprehensive testing.* Preparation of test cases based on user requirements, executing cases, and collaborate with developers to ensure all issues are resolved before release.Requirements* Bachelor’s Degree in Computer, IT, Engineering or Business equivalent.* Good understanding of Software Development Lifecycle (SDLC)* Proficient in productivity tools such as Microsoft 365, Jira, Confluence, Figma, etc.* Experience in Agile Project Management and Customer Service is preferred.* Strong ownership of assigned projects and ensure tasks are completed to meet project timeline.* After office hours and weekend/PH work are expected to support releases during off-peak hours. Apply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.
-
Singapore DBS Bank Full timeOverview Senior Associate, Digital Transformation Business Analyst, Group Operations Capability Centre (GOCC), Group COO at DBS
-
Singapore IMDA Full timeSenior Manager, Digital Transformation Office (Salesforce Business Analyst)Join to apply for the Senior Manager, Digital Transformation Office (Salesforce Business Analyst)role at IMDA Senior Manager, Digital Transformation Office (Salesforce Business Analyst)Join to apply for the Senior Manager, Digital Transformation Office (Salesforce Business...
-
VP, Ops Transformation Strategy
1 week ago
Singapore DBS Bank Limited Full timeBusiness Function Group Operations enables and empowers the bank with efficient, nimble and resilient processes through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our...
-
Digital Business Analyst
4 days ago
Singapore Capgemini Full timeJoin to apply for the Digital Business Analyst role at Capgemini Get AI-powered advice on this job and more exclusive features. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a...
-
Digital Business Analyst
2 weeks ago
Singapore Capgemini Full timeGet AI-powered advice on this job and more exclusive features. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more...
-
Business Operations Analyst
2 days ago
Singapore Network For Electronic Transfers (S) Full timeCompany: Network For Electronic Transfers (S)Business Operations Analyst - Operations Transformation The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain. The Group operates Singapore’s national debit scheme enabling customers of DBS
-
Business Analyst
1 week ago
Singapore Digital Business People Full timeOverview About DBP (#DigitalBusinessPeople, #DBPtower) Digital Business People Pte. Ltd. is a technology outsourcing firm helping brands and businesses’ digital transformation with a key focus on omni-channel customer experience and engagement management. Founded in 2018, the company is headquartered in Singapore and has its offshore development centres in...
-
Capability, Manager
1 week ago
Singapore Ministry of Digital Development and Information Full timeManager / Snr. Manager (Data Governance Capability), Govt. Data Division, SNDG Join to apply for the Manager / Snr. Manager (Data Governance Capability), Govt. Data Division, SNDG role at Ministry of Digital Development and Information Manager / Snr. Manager (Data Governance Capability), Govt. Data Division, SNDG 5 days ago Be among the first 25 applicants...
-
Senior Digital Transformation Analyst
4 days ago
Singapore LMA Full time**Senior Digital Transformation Analyst** **Responsibilities**: - Conduct a comprehensive analysis of current business processes to identify areas for improvement. - Collaborate with various departments to gather and analyze data related to business operations. - Develop and implement strategic plans for business transformation initiatives - Work closely...
-
Senior Associate, Corporate Finance
1 week ago
Singapore Advance Intelligence Group Full timeJoin to apply for the Senior Associate, Corporate Finance role at Advance Intelligence Group Join to apply for the Senior Associate, Corporate Finance role at Advance Intelligence Group Get AI-powered advice on this job and more exclusive features. About Advance Intelligence Group Headquartered in Singapore, Advance Intelligence Group About Advance...