Cmi Cio Office project Management Officer

**Who we are**

**Crédit Agricole Corporate and Investment Banking **(CA-CIB) is the CIB arm of Crédit Agricole Group, world’s 12th largest bank by total assets.

Our Singapore center - ISAP - is one of the **3 main IT hubs for CA-CIB's worldwide business **. We work daily with international bank branches, located in 33 countries, by:

- envisioning and preparing the bank future information systems,
- partnering and supporting core banking flagships and transverse areas in their large scale development projects,

This unique positioning empowers us to provide our core banking business with a sustainable and competitive advantage on the market.

**We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.
**Position**

As an experienced Project Management Officer, you will be in charge of the PMO activities for the entire Capital Market IT department (CMI - over 200 persons), reporting directly to the head of department.

**Main responsibilities**

This position requires to work closely with a variety of people, from within and from outside the department: Section heads, Team Heads, Project Managers, HR, Admin and Finance teams in Singapore and Paris.

The position requires autonomy and reliability in performing duties while maintaining close communication and relationship with all of the department teams and partners.

Detailed responsibilities
- **Monitoring and reporting budget while ensuring consistency with staff and recruitment plan**
- Support section heads on following up budget initialization and reporting
- Liaise with section heads for understanding of budget and project portfolio needs
- Provide a global view of budget status and changes from last reporting period
- Organize and keep up to date databases/documentation related to budget and staff plan
- Provide analysis using and developing Power BI technology
- Provide support to managers to ensure timesheet accuracy
- **Reporting and Quality Assurance**
- Propose and produce monthly dashboards for department activities and projects (Risk, Quality KPI, Alert, Planning, Budget)
- Build and implement a quality assurance framework to support ISAP transversal projects (Devops, Lean, etc.)
- **Governance**
- Provide support to the management during governance meeting
- Backup Head of Department on Business Continuity Plan exercices (BCP), crisis management, permanent control governance, etc.
- **Coordination with other groups**
- Provide support on HR matters, ensuring hiring and onboarding are carried out smoothly
- Coordinate with Admin department for booking, travels, supplies, office materials premises
- Coordinate with Infrastructure team for machine inventories and licenses
- **Change, collaboration and process**
- Act as change manager for all upcoming transversal new processes into the department, as permanent control level 1 framework, etc.
- Take the lead to ensure the department alignment with Credit Agricole CIB / ISAP compliance and security rules and controls
- Facilitate delivery project managers group sharing best practices and lessons learned across the department
- Initiate processes for transverse activities such as demand management with Jira usage, new joiner onboarding, compliance monitoring, timesheet, etc.

**Qualifications and Profile**

**_Functional _**
- Experienced in PMO activities or in a project management role in software engineering (minimum of 4 years)

**_Technical _**
- Ms Excel (pivot table), Ms Project, Power BI (basic reporting and analysis), Ms Powerpoint, Ms Sharepoint

**_Other professional skills and mindset _**
- Highly analytical mind and energetic character
- Outstanding presentation and communication skills
- Excellent English written and verbal communication skills
- Ability to easily communicate with multi-cultural team members
- Strong organizational skills
- Strong ability to analyze figures and provide insights summary for alerting and decision making
- Self-sufficient and pro-active in sourcing information
- Strong sense of confidentiality
- Certification on Project Management (Prince 2 or PMP) would be a plus