Intern (Client Services)

#BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore Top Reasons to work with TDCX
Attractive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy to locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission?
You’ll help us deliver excellent service to our partner brands by performing these tasks:
Assist in coordinating and scheduling project activities, meetings, and updates to keep the team organized and on track.
Prepare, maintain, and organize project documentation, such as project charters, meeting notes, schedules, and status reports.
Help monitor project tasks, deadlines, and deliverables, following up with team members to ensure timely completion.
Serve as a point of contact for project-related communications, including updating stakeholders on project status and milestones.
Assist in identifying potential project risks or issues and maintaining risk logs and action plans.
Gather data to support project metrics and reports, providing insights into project performance.
Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
Preferably with 1 year of working experience in the related field is ideal for this position. However, fresh graduate is encouraged to apply.
Detail-oriented and passion for problem-solving.
Ability to work on own initiative or as part of a team.
Bubbly and positive individual to support various project management activities.
Comfortable working with computers and multiple systems.
Excellent verbal and written communication skills in English and the language of the supporting market.
Who is TDCX?
TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.