Customer Service Front-desk

1 week ago


Singapore D L RESOURCES PTE LTD Full time

**Client**:
Country Club: Private recreational club offers a serene seaside environment with a range of leisure and dining facilities. It caters to both individual and family memberships, providing amenities such as swimming pools, sports courts, function rooms, and F&B outlets. The club is known for its tranquil setting, community-oriented atmosphere, and long-standing heritage as a social and recreational hub for its members.

**Role Overview**:
We are looking for a friendly and professional Customer Service Executive to be the first point of contact for our members and guests, providing exceptional service at the front desk and ensuring smooth day-to-day operations, including handling membership-related matters.

**Key Responsibilities**:

- Greet and assist members and guests upon arrival with a warm and professional demeanor.
- Manage reservations and bookings for club facilities and amenities.
- Process payments and issue receipts for bookings, membership fees, and other charges.
- Assist in membership administration, including new sign-ups, renewals, cancellations, and updating of member records.
- Respond to membership-related enquiries and provide accurate information about membership tiers, benefits, and entitlements.
- Support marketing initiatives to promote club membership and services.
- Maintain a tidy and welcoming front desk area, ensuring it reflects the standards of the club.
- Work closely with other departments to ensure seamless service delivery to members.

**Requirements**:

- Prior experience in customer service, front desk, or hospitality roles is an advantage.
- Excellent communication and interpersonal skills, with a strong customer-focused attitude.
- Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail.
- Team player with a positive attitude and strong sense of responsibility.


  • Customer Service

    1 week ago


    Singapore Suntown Pte. Ltd. Full time

    **Purpose of the Role**: We are looking for a passionate and professional Front Desk Customer Service Officer to support the day-to-day operations of our tuition centre’s front desk, ensuring smooth and efficient service delivery. As the first point of contact for parents and students, you will play a key role in representing the organisation, providing...


  • Singapore ACTIVE HR MANAGEMENT PTE. LTD. Full time

    Workingg Time : Mon-Fri 10am-7pm, Sat 10am-6pm Rest 6 days per month, alt Sat Location near MRT - Respond to customer messages, answer phone calls, and arrange appointments - Must have beauty salon front desk experience or customer service experience - Able to communicate in both Chinese and English with clients


  • Singapore BRAINFIT STUDIO PTE. LTD. Full time

    Company Description At BrainFit, we strive to provide high-quality customer experience to parents and students. We are seeking individuals who share our service commitment and passion for the education industry to join us. Job responsibilities Acquire strong knowledge of BrainFit's programmes and processes. Deliver professional and high-quality sales and...


  • Singapore Reeracoen Singapore Pte Ltd Full time

    Our client is a local beauty clinic that provides non-invasive aesthetic solutions and slimming services. The incumbent will be expected to fulfill front desk duties. 【 What you will be doing 】 - Perform frontline customer service support. - Securing appointments and scheduling aesthetic appointments in the calendar. - Perform cashiering and...


  • Singapore NATURAL HEALING PTE. LTD. Full time

    **Job Duty**: - Analyse customers' feedback to understand areas for improvement and present the findings to senior management. - Develop service quality processes. - Manage customers' concerns. - Monitor responses to customer requests and queries to minimise gaps in customer service delivery. - Organise the client contact database. - Supervise order...


  • Singapore SEARCH INDEX PTE. LTD. Full time

    Customer Service / Front Desk / Receptionist Exp - IMMD - Computer Knowledge **Responsibilities**: - Provide customer service to customers - Handle customers' enquiries - Prepare invoices - Assist in company's events / activities - Other ad-hoc duties **Requirements**: - Possess minimum 1 year of frontline Customer service experience - Customer service...


  • Singapore Singapore Full time

    As Yoga Mala's front desk receptionist, your responsibilities would include: - Providing excellent customer service to ensure customer satisfaction - All front desk duties such as invoicing, answering phone calls, copying, and other front desk operations - Maintain relationships and following up with our customers, most of whom are regular - Recruiting new...

  • Front Desk Manager

    6 days ago


    Singapore SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. Full time

    **JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and...


  • Singapore ACADEMIA PTE. LTD. Full time

    Academia is looking for full-time Front Desk Executives who enjoy working with students and their parents, and are dedicated to providing an excellent customer service experience. **Responsibilities**: - Provide general front desk assistance to walk-in students and parents - Respond to phone and online queries about classes, replacement lessons, teachers,...

  • Front Desk Officer

    3 days ago


    Singapore PEAK360 PTE. LTD. Full time

    We are about 8,000sqft, a gym operating daily from 7am - 10pm. We offer a space for freelance personal trainers to train their clients, we offer services for personal training by our Trainers and gym memberships. The **Front Desk Officer **at a gym serves as the first point of contact for members and potential members. They play a crucial role in creating...