Software Developer Programming Optim Specialist

**Broad Function
The Internal Optimization Specialist plays a critical role in enhancing the efficiency, collaboration, and overall effectiveness of our organization by leveraging the capabilities of the **MS Office 365 suite **. **Sharepoint.**

We require a self-starter, an individual who has the drive and passion to be involved in analyzing business processes, identifying areas for improvement, and implementing solutions using **Sharepoint, MS Office 365 **tools to streamline workflows, enhance communication, and drive productivity.

**Key Responsibilities:
**Process Analysis and Improvement**
- Collaborate with various departments to understand existing processes and workflows.
- Analyze business requirements and translate them into technical requirements
- Identify inefficiencies, bottlenecks, and areas for improvement within these processes.
- Propose, design, develop and implement software automation solutions to streamline and optimize processes.

**Office 365 Implementation
- **Utilize Office 365 tools such as SharePoint, Teams, Power Automate, and MS Flow / PowerApps to create solutions that align with business needs.**:

- Configure SharePoint sites and document libraries for efficient document management, version control, and collaboration.
- Set up Teams channels, chatbots, and integrations to enhance communication and collaboration across teams.
- Experience in setting up Multi-Approval workflows with MS Flow / Power Automate
- Develop and maintain project documentation, including requirements, functional specifications, and user manuals
- Official Microsoft Certification is preferred - RPA experience (UIPath etc) would be idea

**Training and Support**:

- Provide training and guidance to employees on effectively using Office 365 tools to improve their workflow.
- Address user’s questions, troubleshoot issues, and provide technical support for software solutions

**Data Analysis and Reporting
- Collect and analyze data related to the usage and effectiveness of implemented Office 365 solutions.
- Create reports, dashboards and visualisations to effectively communicate data-driven insights to various stakeholders.
- Present findings and recommendations to stakeholders in an accurate and concise manner and continuously refine reporting processes to improve accuracy, efficiency and effectiveness of data.

**Security and Compliance**
- Ensure that all implemented solutions adhere to security and compliance standards.
- Collaborate with IT and security teams to implement necessary controls and safeguards

**Continuous Improvement**
- Stay updated on the latest features and updates within the Office 365 suite.
- Proactively identify opportunities for ongoing optimizations and enhancements based on changing business needs.

**Requirements**:

- Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field with Local University
- **Proven 2-3 years of working experience in data analytics and also with Office 365 suite, including SharePoint, Teams, Power Automate, and PowerApps.**:

- Strong understanding of business processes and workflow optimization.
- Excellent problem-solving skills and ability to translate business requirements into technical solutions.
- Effective communication skills to collaborate with cross-functional teams and deliver training.
- Attention to detail and commitment to maintaining data integrity and security.
- Relevant certifications such as Microsoft 365 Certified: Fundamentals or Microsoft 365 Certified: Modern Desktop Administrator Associate are advantageous.

**Other Information
- 5 days work week
- Work location in TUAS
- Transport provided at Boon Lay MRT
- Salary between $5,000 - $6,500

EA License No. 14C7092

EA Registration No. R1110882 (Lee Ming Er)