Executive - Service Excellence

3 days ago

Singapore ST LOGISTICS PTE. LTD. Full time

**Job Summary**:
The Executive - Hospital Supply Chain is responsible for execution of operational policies, standards and procedures for onsite medical supplies replenishment related activities. He/She monitors and optimizes storage and utilization levels making data-driven decisions to improve productivity and efficiency of the various off-site locations
Analytical and logical, he is required to explore solutions and analyse the feasibility of plans. He/she is also expected to coordinate closely with internal and external stakeholders to implement processes and technology, and to assist in the management of the warehouse operations department.

**Job Responsibilities**:
Business Administration Operations
- Manage stakeholders to monitor completion of requirements and activities
- Participate in value-based culture and a culture of accountability in the organisation
- Adhere to organisation’s governance, compliance issues and reporting processes
- Adhere to organisation’s data governance and protection processes
- Lead teams in the workplace
- Review allocation of resources across different business activities
- Coordinate operational policies, standards and procedures
- Execute risk mitigation plans
- Develop incident or crisis management plans to ensure gaps are mitigated

Business Process/Continuous Improvement
- Analyse risks associated with different approaches of process changes
- Engage senior management for buy-in to implement solutions identified
- Execute business processes improvement solutions
- Adhere to corporate social responsibility policies for logistics operations
- Execute environmental protection policies and procedures
- Coordinate products through product lifecycle
- Ensure adherence to business requirements throughout project lifecycle
- Develop measures using quality management knowledge to enhance quality standards

Safety and Health
- Manage WSH activities to ensure department's compliance to requirements
- Perform safety and health risk assessment
- Coordinate corrective actions to address areas of non-conformance to WSH standards
- Address WSH risks from assessment reports to determine hazards
- Manage WSH solutioning discussions around suggestions to improve existing processes

Technology Application
- Review areas in logistics operations where technology can enhance processes
- Facilitate interactions between internal and external partners to design and implement technology projects
- Plan key activities and milestones in technology projects
- Leverage on data analytics to build insights on technology usage
- Integrate technology solutions and automations to replace inefficient processes
- Review areas of logistics operations where use of electronic data interchange (EDI) procedures can improve ease of information exchange
- Develop learning activities, including learning materials on technology or electronic tools and devices

**Job Requirements**:

- Basic knowledge of SAP / Warehouse Management System (WMS)
- Proficiency in basic Ms Office Applications / Microsoft Power Platform Applications

**Professional Qualifications & Relevant Experience**:
Diploma / Degree in any logistics related field

1-3 years of relevant working experience

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