Account Manager

**Job Description**:
Key Responsibilities/Accountabilities:

- DEVELOP NEW BUSINESS OPPORTUNITIES: Generate new streams of Dow Jones revenue through sales of products and services which address today’s and tomorrow’s business needs by completing market analysis and executing a plan to grow your territory by understanding the complete suite of Dow Jones products and successfully take them to market.
- RELATIONSHIPS: Build strong relationships with senior regional customer contacts to retain the business and look for expansion opportunities.
- ACCOUNT MANAGEMENT: Responsible for all areas of account management in region, including the development of account planning, understanding clients' businesses and resolving issues in a timely manner; understand competitor solutions the client is using and the client's current and developing needs, while working collaboratively with the relevant global account managers.
- RETENTION: Working collaboratively to maintain Dow Jones contract revenue in the assigned set of customers and ensure the Dow Jones products and services address customers' business needs
- SALES REPORTING: Prepare accurate revenue forecasts each month for timely presentation.
- PRODUCT KNOWLEDGE: Clearly express the value proposition and benefits of Dow Jones’ assets, and use this knowledge to help increase the value and adoption of our solutions by the client
- MANAGING ACCOUNT INFORMATION: Maintain accurate and appropriate client records within the global CRM system to provide timely management information.
- COMPETITIVE INTELLIGENCE: Stay informed of industry trends, competition and changing technology by utilizing Dow Jones tools and attending appropriate networking events.

Knowledge, Skills and Experience Required:

- Proven experience managing strategic accounts that require integrated solution strategies.
- Preferably 3- 5 years of sales success within a B2B subscription environment within the publishing / data / business information industry.
- Strong results orientation, with the commitment and drive to achieve a new business goal in a demanding and competitive business environment
- Exceptional negotiation and closing skills to manage opportunities from the RAM’s set of customers to a successful conclusion
- Ability to prioritize tasks and customers, to ensure resources are maximized for revenue-retaining activities and the most important customers receive an excellent level of account management
- Ability to adapt a communication style depending on audience, while maintaining a professional and credible demeanor.
- High level of initiative, self-motivation and critical thinking.
- Ability to maintain effectiveness when working closely with people of diverse cultures or backgrounds.
- Ability to take ownership of problems and coordinate appropriate internal resources to help solve customer issues effectively and efficiently.
- Good level of business awareness to help build credibility with the client, spot potential opportunities within the market space, and express the benefits of Dow Jones in the appropriate business context
- Degree level education is desirable

If the above position matches your experience and motivations then please submit a CV and covering letter detailing your suitability for the role.

Dow Jones, Making Careers Newsworthy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets.

Business Area: PIB - SALES

Job Category: Sales Group

Union Status:
Req ID: 34174