Sales Engineer

CPM Holdings Inc. is a leading process and equipment solutions provider to the oilseed, animal feed, biomass, food, and materials processing industries. We also serve the corn wet milling, pet food, ethanol and wood industries and are the world leader in pelleting, particle size reduction equipment and automation. CPM has more than 1,700 employees with facilities in the Americas, Europe and Asia.

CPM is looking for a Sales Engineer, you will be assisting our Engineering team to contribute to the growth of the company by utilizing extensive product knowledge and a professional engineering attitude. You will be part of a dedicated team focused on selling through technical expertise and passion for the CPM products.

**Description of the work**

**Sales support**
- Identify customer requirements and wishes via the Area Sales Manager/Agents;
- Prepare quotations, including selecting suitable equipment and/or system design concepts, collecting purchase prices, and performing calculations
- Specify delivery times;
- Include payment options, warranty provisions, and service in quotations;
- Answer questions from customers, agents, partners, and sister companies;
- Collect technical data from the customer, such as capacities, available space, budgets, and the like;
- Support the Area Sales Manager on site when necessary.

**Order processing**
- Drawing up order confirmations and final calculations based on requests from area managers and/or agents;
- Organizing kick-off meetings to check the order confirmation.
- Ensuring correct order confirmation and submitting it to the General Sales Manager for signature and dispatch to the customer.
- Transfer final orders to the Order Processing department, which enters the order into the system;
- Record commercial agreements and follow up on any specifications;
**Project monitoring and communication**
- Monitor the progress of the project until the down payment has been received; for example:

- Receive responses to outstanding issues.
- Monitoring that deposits are made on time.
- Expectation management

**Description per characteristic**

**Knowledge**

Required of the:

- Bachelor degree - mechanical engineering
- Work experience, approx. 2 years, sales (office-based)
- Processes of international customers
- Customer-oriented and internal communication techniques
- Own products; machines and delivery program;
- General terms and conditions of sale of the company;
- Internal company organization, processes, regulations, procedures, and standards;
- Software systems (Microsoft Office, SAP, Sales Force)
- Safety, health, environmental, and quality regulations
- English language

**Composition/authorities**

Works independently within the procedures of the Sales department and the applicable frameworks for pricing and suchlike. The approach and method of implementation are based on request data from the Area Sales Manager, agent, or customer, factors and rates from the finance department, and machine construction methods from the technical department. The work is carried out entirely independently. In case of doubt or problems, the Sr. Sales Engineer or Supervisor Sales Support can be consulted.

**Responsibility**

Is responsible for:

- Issuing quotations and order confirmations in a timely manner;
- Monitoring the quotation and order process in order to ensure optimal results;
- Ensuring that all project-related documents required for transfer to production are returned and filed in the dossier.
- Effectiveness and efficiency of the execution of the work.

**Communication**

Takes place with:

- Agents on all kinds of commercial and technical matters;
- Area Sales Managers when discussing the work and its results;
- Employees from various departments such as Projects, Purchasing, Engineering, After Sales, Finance, and the like for coordinating ongoing matters related to the project;
- Sr. Sales Engineer or Supervisor Sales Support for discussing the work in case of problems or doubts.
- Sr. Sales Engineer or Supervisor Sales Support to discuss and prioritize the work at hand.
- Consultation with colleagues about the division of work within the department.