 
						Retail Store Manager
2 days ago
**RETAIL STORE MANAGER**
**JOB SUMMARY**
The Retail Store Manager bears the overall responsibility for the store and performs store-level supports functions, such as customer service, scheduling, handling day-to-day operations, cashiering, closing, ordering inventory and back office support.
- Plan roster for operations staff
- Ensure daily opening and closing duties in the store are properly executed
- Effectively manage recruitment, lead and manage employees, oversee operations, handle customer complaints, and generate financial/ cost reports
- Manage, direct and coordinate all operation-related activities in a proficient and effective manner
- Maintain a high level of customer service standards
- Provide coordination and services for both kitchen and service
- Perform inventory checks and product ordering
- Ensure overall store image is maintained and the brand is always well represented
- Provide suggestions or develop a new SOP to improve operations and employee duties for the betterment of the customers
- Coach and conduct training for quality and efficient operational excellence
- Communicate daily and act as a liaison between operations staff and management
- Ensures a safe, secure, and legal work environment
- Develops personal growth opportunities
- Execute any other duties as requested by immediate superiors
**Job Requirements**:
- At least 2 years of working experience in the Retail industry is required for this position
- Excellent interpersonal skills
- Preferably Manager specialized in Retail/Food/Beverage Service or equivalent
- Ability to commence work immediately highly advantageous
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