Ict Technical Assistant

6 days ago

Singapore FORBIS HUMAN CAPITAL PTE. LTD. Full time

This advertisement is for recruiting for the position of ICT Technical Assistant.

If successfully selected, you will be seconded to MOE secondary school located in Barker Road.

**Contract Period**: From 01 Jan 2025 to 31 Dec 2025

**Option to Extend**: for a further period of 1 year from 01 Jan 2026 to 31 Dec 2026.

**Personnel to be deployed at the following hours**:

- Mondays to Thursdays: 7:30am to 4:45pm, inclusive of 45 minutes lunch break
- Fridays: 7:30am to 4:15pm, inclusive of 45 minutes lunch break
- Service not required on Saturdays, Sundays and gazetted public holidays.

**The services required are set out as follows**:
ICT Technical Assistant to manage the school's daily ICT operations and processes supporting the school's 1:1 Personalised Digital Learning Programme, with particular focus on students' Chromebooks.

The services include:

- Managing the school's ICT resources, including inventory and asset management, maintenance of ICT equipment, replacement and condemnation of ICT equipment, and loaning of ICT equipment.
- Updating information on the school website and school portals.
- Managing and maintaining non-SSOE equipment and devices, e.g. Chromebooks, MacBooks, Windows laptops, projectors and visualisers.
- Managing and monitoring students' usage of Chromebooks in the school and maintaining whitelist/blacklist via DMA software.
- Providing first-line technical support for students' Chromebook devices and liaising with vendors for repair/collection.
- Providing support for AVA/IT/Live-stream setup during school functions/events.
- Providing ad hoc technical support to staff in the school when necessary.
- Conducting ad hoc IT training for staff and students (when required).
- Conducting stock-taking for all ICT resources (equipment and software) twice yearly.
- Performing any other ICT-related administrative or operational duties as required.

**The personnel shall mínimally have the following qualifications, skills and experience**:

- At least GCE “N” Level Certificate or equivalent and above (education certification may be offset with relevant work experience)
- Good interpersonal, communication, analytical and negotiation skills
- Ability to multitask, work both independently and as a team

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