Service Manager
2 days ago
**Salary up to $8,000 with bonuses**:
- **Experience in continental bikes is a MUST**
**Responsibilities**:
- Ensure the efficient operation of the service centre by leading, motivating, and guiding the aftersales service team to achieve business objectives and KPIs, in line with corporate policies and principal guidelines.
- Define and drive the achievement of throughput, service turnover, profitability, retention, and customer satisfaction targets through appropriate measures, close monitoring, and performance optimization.
- Plan, organize, and enhance workshop efficiency, productivity, and staff utilization, ensuring high standards of service and repair work in compliance with brand principal requirements.
- Provide proactive support for escalated customer inquiries, feedback, or complaints by engaging directly with customers and coordinating with customer relations and other departments to ensure exceptional service recovery.
- Oversee all purchases related to service centre operations, ensuring alignment with corporate policies and brand principal guidelines, while consistently monitoring and analyzing costs and spending.
- Plan, coach, and implement personnel requirements for the aftersales team, and establish development plans for staff through periodic reviews to ensure continuous improvement in performance and work attitudes.
- Collaborate closely with the bike sales admin and sales department to ensure a smooth Pre-Delivery Inspection (PDI) and the timely delivery of new bikes.
- Stay informed about regulations and industry standards within the automotive sector.
**Requirements**:
- Diploma or Degree in Engineering.
- Minimum of 5 years of relevant industry experience.
- Professional experience in the service department of an automotive dealership.
- Expertise in managing service operations and providing technical analysis for continental bikes.
- Strong ability to handle customer complaints effectively and deliver quality service recovery.
Reg No. R1875181
Triton AI Pte Ltd
License no. 21C0661
-
SERVICE OPERATIONS MANAGER
1 week ago
Singapore PERUMAL SERVICE Full timeDescription: Manages the repacking and labelling of products operations by leading the team to ensure smooth and speedy delivery of products to clients. Ensure the warehouse practices are in compliance to the safety code of conduc. Maintains warehouse staff by recruitment, selection,orientation and training of employees. Determines staffing levels and in...
-
service operations manager
1 week ago
Singapore PERUMAL SERVICE Full time $40,000 - $80,000 per yearDescription:Manages the repacking and labelling of products operations by leading the team to ensure smooth and speedy delivery of products to clients.Ensure the warehouse practices are in compliance to the safety code of conduc.Maintains warehouse staff by recruitment, selection,orientation and training of employees.Determines staffing levels and in charge...
-
Manager/assistant Manager
2 days ago
Singapore Public Service Division Full time**What the role is** - The operating environment of the Public Service is undergoing fundamental and rapid change. The issues we face are complex and multi-faceted, which impact the way the Public Service operates and organises itself. Internally, the changes in workforce profile have necessitated a new approach in how the workplace is designed, while the...
-
Banquet Manager
1 week ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time**SCOPE** To produce an outstanding guest experience within the Banqueting concepts by managing a service team in cooperation with the culinary team. The Banquet Manager / Catering Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximising profit. **OVERALL...
-
Assistant Restaurant Manager
4 days ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time**SCOPE** Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...
-
Assistant Restaurant Manager
11 hours ago
Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full timeSCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...
-
assistant manager, quality service planning
1 week ago
Singapore Public Service Division Full time $60,000 - $120,000 per year[What the role is]ASSISTANT MANAGER, QUALITY SERVICE PLANNING[What you will be working on]You will be involved in enhancing productivity and efficiency of the service delivery chain to meet corporate and Public Service Delivery standards. You are required to drive new business solutions, streamline work processes and guidelines while working closely with...
-
Customer Service Manager
2 days ago
Singapore TOP ONE SERVICE PTE. LTD. Full timeTo ensure standards of service detailed in the service level agreement and within the schedules of the contractual terms and conditions are achieved, maintained and developed To contribute to the growth of services in order to meet client and commercial expectations whilst maintaining strict budgetary control in line with client and Sodexo...
-
assistant manager, bus service development
7 days ago
Singapore Public Service Division Full time $60,000 - $180,000 per year[What the role is]Assistant Manager, Bus Service Development[What you will be working on]You will be part of the team that evaluates the applications for bus service licenses and use of bus stop and monitors the operations of the bus services to ensure compliance with the licensing conditions. In addition, you will be involved in the reviews of the public...
-
Legal Service Officer
1 week ago
Singapore Singapore Legal Service Full timeWhat the role is The Legal Service is conducting a targeted recruitment exercise for candidates interested in a career as a Legal Service Officer and appointment as Head of Knowledge Management at the Attorney-General's Chambers. The Attorney-General’s Chambers("AGC") is committed to enhancing the rule of law and maintaining the integrity of Singapore’s...