Manager/senior Manager

We are the World's Port of Call. Our winning formula is our People.

In our continuing journey to build great teams, we are looking for passionate individuals driven by a strong sense of purpose. It is only with the determination and commitment of our People that we can serve our customers, lead our industry and contribute to our nation to create new possibilities.

Working Alongside, we can deliver extraordinary results together Join #TeamPSA today

**Manager/Senior Manager (Port Ecosystem Commercial)**

**Job no**: 493565
**Work type**: Permanent
**Categories**: Operations, Commercial

In this role, you will have the opportunity to:

- Pursue interesting sales leads, design proposals and negotiate business deals as part of product business development.
- Contribute effectively towards enhancing PSA’s revenue and volume growth.
- Learn business fundamentals relating to why and how trade flows, how to use data to support business decisions, financial principles, legal aspects of securing a business deal and how to operationalize a commercial agreement.

**Product Business Development and Customer Management**:

- Establish and maintain network with cargo owners, logistics service providers and government agencies
- Initiate sales opportunities and pursue sales leads.
- Design pricing strategies for different products, which can be Singapore-centric or with a regional focus across SEA borders
- Negotiate proposals with customers
- Identify opportunities for synergising physical solutions with digital initiatives.
- Gather market intel on trade / market / competitor updates
- Organize events for customer relationship management.

**Operationalizing the Commercial Partnerships with Customers**:

- Work with different teams in PSA SEA and PSA Group to operationalize the marketed initiatives through:

- Conducting process mapping with customers to identify supply chain pain points
- Work with operations teams to re-design existing business processes or design new processes to resolve pain points
- Work with legal team to draft legal documents and facilitate signing of contracts with customers
- Work with Finance departments to implement concluded commercial terms
- Act as liaison between customer and internal departments for day-to-day requests from customers.

**Responsibilities**
- Prospect and qualify new sales leads.
- Schedule meetings and presentations with prospects
- Create, plan, and deliver presentations on company products.
- Track all sales activities and keep current by updating account information regularly.
- Communicate customer and prospect product pain points to appropriate departments.
- Maintain a well-developed pipeline of prospects.
- Develop strong, ongoing relationships with prospects and customers.
- Meet and/or exceed quotas.
- Coordinate with other team members and departments to optimize the sales effort.

**Requirements**:

- Degree in any discipline
- At least 5 years of sales experience with proven track record to meet and exceed sales quotas in the following verticals.
- Life Science & Healthcare
- Industrial & Technology
- Retail & Consumer
- Chemical
- Proven track record of successfully managing customer relationships.
- Excellent interpersonal skills
- Highly self-motivated
- Proficient in Microsoft Office
- Critical thinking and writing skills.
- Basic level of data intelligence and curiosity preferred.
- Preferably bilingual in English and Chinese (both spoken and written)
- Adaptability and resilience; able to react nimbly to dynamic changes in customer demands and work scope.

**Advertised**: 01 Jun 2025
**Applications close**: 31 Aug 2025