Training Supervisor

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

**JOB SUMMARY**

Lead and develop a team of Technical Trainers to ensure excellence in the area of technical skill development for Manufacturing and developing and delivering content related to enhancing the effectiveness of leadership within the plant. Responsible for leading local efforts in the areas of HRIS, Recruitment, Compensation, and Compliance.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**

LEADERSHIP AND PEOPLE MANAGEMENT RESPONSIBILITIES

Recruitment and Retention:

- Recruit, interview and hire employees for the Human Resources Development Team and HR Admin Team.
- Communicate criteria to recruiters for positions within the team.
- Monitor team member turnover; identify key factors that can be improved. Make improvements.

Employee and Team Development:

- Identify individual and team strengths and development needs on an ongoing basis.
- Create and/or validate training curriculum in area of responsibility.
- Coach and mentor Technical Trainers and HR Administration Staff to deliver excellence to every internal and external customer.
- Create and manage succession plans for the Training & HR Admin function.

Performance Management:

- Establish clear measurable goals and objectives by which to measure individual and team results (i.e. quality and quantity of job responsibilities.
- Solicit feedback from internal and external customers on employee’s contribution to the Plant performance.
- Express pride in staff and encourage them to feel good about their accomplishments.
- Perform team member evaluations professional and on time.
- Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
- Co-ordinate activities with team and keep them focused in times of crises.
- Ensure recognition and rewards are managed fairly and consistently in area of responsibility.

Communication:

- Provide weekly communication forum for the exchange of ideas and information with the department.
- Organize verbal and written ideas clearly and use an appropriate business style.
- Ask questions; encourage input from staff.
- Assess communication style of individual team members and adapt own communication style accordingly.

TEAM LEADER RESPONSIBILITIES

Business Strategy and Direction:

- Know and understand the Human Resource strategy.
- Define, develop and implement a Training development strategy along with a Recruitment and Selection strategy for recruiting, which contributes to the HR and plant strategic objectives.
- Drive the implementation of the strategy through effective performance management of team members.
- Drive the implementation of the strategy through effective performance management of Technical Trainers and administration staff.
- Partner with peers (HR Generalists) regarding issues that affect their areas of expertise.
- Provide regular updates to the Human Resources Manager on the execution of the strategy.

Cost Management:

- Identify creative ways to reduce cost of Recruitment and Training/Education by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
- Utilize tools available to monitor departmental cost and cost trends, striving continuously to improve value. Provide feedback to peers (HR Generalists) on cost and cost trends.

TECHNICAL MANAGEMENT RESPONSIBILITIES
- Demonstrate a commitment to continuing education and training by keeping up to date with new initiatives in field of training and education e.g. e-learning.
- Ensure that all employees have an effective orientation in to Jabil.
- Ensure that all employees have the opportunity to develop the skills required to do their job by advocating the importance of training and education across the campus.
- Drive continuous improvement in Training and Development team through trend reporting analysis, metrics management and encouraging every team member to improve their own skills.
- Assure that procedures and work instructions are efficient and not redundant e.g ISO Training Procedures
- Offer new ideas and suggestions for improvement. Identify and implement new practices and processes.
- Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer iss