Executive/senior Executive/assistant Manager

2 days ago

Lower Kent Ridge Road, Singapore ExecutiveSenior Executive, Education Advancement Department Full time

The incumbent will play a key role in supporting end-to end operations of student academic administration and processes within the graduate school. This individual should be adaptable, versatile, and ready to handle a range of responsibilities as required. He/She must excel in a fast-paced environment and work closely with a variety of stakeholders, including students, faculty, and external partners, to ensure the smooth running of various postgraduate student academic initiatives.

Duties & Responsibilities:

- 1. Maintenance of Graduate Research student matters:

- Administer students’ registration, degree completion, conferment and ensure that important documents are promptly uploaded in each student’s e-files.
- Provide guidance to Faculties/Schools and Office of Finance on policies and procedures concerning graduate research matters, while fostering communication and coordinating student-related activities, updates, and record management.
- Propose and recommend solutions to issues whenever feasible.
- 2. Process Implementation and Improvement:

- Review existing work processes to identify inefficiencies and areas for improvement.
- Generate data from relevant systems and use data analysis techniques to analyze student data and provide insights to inform strategic decision-making and resource allocation.
- Assist in implementing new student initiatives and University policies, ensuring their efficient execution.
- Collaborate with stakeholders to develop and implement strategies to streamline workflows, enhance productivity, and optimise resource utilization.
- 3. Manage Graduate Research system-related matters:

- Responsible for identifying system improvements to streamline and automate work processes.
- Collaborate with IT to gather user requirements for system enhancements, conduct user acceptance testing, and ensure the implementation of system-related processes and activities.
- Create training materials and conduct system briefings and training sessions.
- Assist with troubleshooting basic technical issues and handle user inquiries.
- 4. Other Assigned Duties:

- Support events and activities organised by the various teams within NUSGS.
- Perform any duties as assigned.

**Qualifications**
- A good University Degree, with minimum 5 years of relevant working experience, preferably in an academic or educational environment.
- Demonstrates good understanding of postgraduate programmes will be an added advantage.
- Self-motivated, detail-oriented, and capable of working independently.
- A good team player who is adaptable to change and maintains a positive work attitude.
- Possess strong organisational skills, including the ability to plan, prioritise and manage tasks to meet tight deadlines, as well as excellent interpersonal, written, and verbal communication skills.

**More Information**

Location: Kent Ridge Campus

Organization: NUS Graduate School

Department : Dean's Office (NUS Graduate School)

Employee Referral Eligible:
Job requisition ID : 27722

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