Customer Service Executive
3 days ago
**About Tradenet Services Pte Ltd (TNETS)**
TNETS is one of the world's largest customs and trade compliance businesses with operations across the APAC region.
With our headquarters in Singapore, we've been in the business for 18 years, declaring an estimated 1.8 million permits every year and clearing over USD 200 billion worth of goods per year, resulting in a 99.9% error-free customs declaration track record.
TNETS vision is that customs and trade management functions will be seamlessly integrated into fulfillment processes globally, while at the same time operating at maximum compliance, and at the lowest possible cost to the clients.
TNETS critical role within customs and trade management is to ensure that clients’ goods are cleared through customs rapidly, cost effectively, securely, and in compliance with all rules and regulations.
We are ISO recognized as one of the leaders in the declaration business, and our business intelligence tools include TNETS 4.1, TNETS intelligence system (TIS), and Customs 360.
**Customer Service Executive**
- Preparing and finalising standard operating procedures (SOP) as part of customer on-boarding process.
- Attending to customers enquiry, complaints or feedback effectively and independently.
- Preparing and submitting corrective action report, 8 dimensional report or contingency plan to customers as deem necessary.
- Maintaining an excellent rapport with the customers and actively engage with all relevant stakeholders.
- Reviewing internal team performance, operational work processes established and implementing necessary control measures for continuous improvement.
- Ensuring submission of monthly key performance indicators (KPIs) to our customers.
- Attending to industry related seminars/meeting conducted by relevant authorities.
- Keeping the customers notified of all relevant customs circulars, notices and updates as received.
- Experiences and knowledge in Logistics and Forwarding Industry is an added advantages. (preferably)
- Knowledge of export\import and transshipment regulations and requirements (preferably)
- Monthly Salary range from $2,800 to $3,800 - Negotiable based on experience.
- Working Mode: Hybrid Work Arrangement (Work from Home/ Work from Office)
**Job Requirement/s**:
- Minimum GCE 'N' Level. (required)
- Minimum 1 year of Customer Service experience. (required)
- Completed Customs Competency Test - SC401 (required)
- Fast learner, high degree of confidence and able to evaluate an issue from a broad perspective and assuming lead roles.
- Possess good communication skills.
- Proficient in Microsoft Office.
- Training will be provided.
Thank you.
-
Assistant Port Ecosystem Executive
4 days ago
Singapore Customer Service Full time $40,000 - $60,000 per yearJoin us now to be eligible for a joining bonus of $5,000(Terms & Conditions apply)Job Description:You will be part of a team that serves as the primary point of contact for customers, providing real-time updates, resolving job/shipment issues, and coordinating internal operations and external stakeholders to deliver high service levels and achieving customer...
-
Project Host
4 days ago
The Rutherford, Singapore, C Science Park Drive, #- Singapore Customer Service Full time $1,500 - $2,000 per yearJob Scope:Ensure timely delivery of materials and equipment to the event venue.Send reminders to participants via WhatsApp group.Promote attendance and follow up with absentees.Maintain cleanliness of the venue throughout the event.Basic IT knowledgeDetails:Number of Hosts Needed: 7 physical hostsStart Date: By 2nd NovemberWorking Hours:10:30 AM – 1:30...
-
Customer Service Executive
3 days ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time**Job Title: Customer Service Representative **Location**:77 Robinson Road **Key Responsibilities**: - Provide accurate information about the Automotive products, services, and policies. - Assist customers with product inquiries, technical support, and warranty claims. - Troubleshoot and resolve customer issues and complaints in a timely manner. -...
-
Customer Service/operation Executive
5 days ago
Singapore YEO GEOK CHIN LIGHTERAGE SERVICE Full time**Roles and Responsibilities - Provide support and quality customer service to clients. (Liaise with different party for shipment delivery schedules) - Manage telephone enquiries in a professional manner. - Take note of customers' requests and follow-up actions to fulfil customer's request - Work and coordinate with customers for shipment delivery...
-
Customer Service Officer
2 weeks ago
Singapore TPS Secretarial & Executive Search Full time**Responsibilities**: - Responsible for end-to-end customers as per product requirements & regulatory guidelines including Non-Resident Account customers of the Bank - Handling walk-in customers at the branch counter and visit customers office/residence for collecting documents - Resolve Client queries and servicing requests within turn around time -...
-
Customer Service Operations Assistant
2 weeks ago
Singapore UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Customer Service Executive
5 days ago
Singapore PUPSIK PTE. LTD. Full time**Are you a good and patient communicator who enjoys interacting with customers to understand and help them with their enquiries? Are you a meticulous multitasker that enjoys handling administrative duties and staying on top of them? Are you a independent problem-solver that is able to creatively come up with solutions to resolve difficult situations? If so,...
-
Customer Service Executive
3 days ago
Singapore LSH INDUSTRIAL SOLUTIONS PTE. LTD. Full time**Customer Service Executive** We are looking for a Customer Service Senior Executive / Executive who is able to attract potential customers by answering product and service questions; Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. **Responsibilities** - Follow up with customers, identify and seize...
-
Customer Service Executive
1 week ago
Singapore MATERIAL TECHNOLOGY PTE LTD Full time**CUSTOMER SERVICE EXECUTIVE** **Job Highlights**: Material Technology ( a Krayden company) is a stocking technical distributor featuring adhesives, sealants, encapsulates, coatings, solder, solder chemicals, release agents, dispensing equipment and supplies with locations throughout the United States and Mexico, Asia, and Brazil. The company represents...
-
Customer Service Executive
7 days ago
Singapore CPO PTE. LTD. Full timeRoles & Responsibilities CPO is startup dedicated to providing exceptional customer service and satisfaction. We pride ourselves on delivering high-quality products/services and building strong relationships with our customers. As we continue to grow, we are seeking a passionate and customer-focused individual to join our team as a Customer Service...